---
title: "Advocacy Safety Net Service Contract Award - CFN"
ocid: "ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2023-12-14"
---

# Advocacy Safety Net Service Contract Award - CFN

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b.json)

## Summary

The Department for Education has awarded a contract for the Advocacy Safety Net Service in the services category. The contract has a value of £542,611.64. The procurement method used was an open procedure (below threshold). The contract period is from October 1, 2023, to March 31, 2025. The contract was awarded to the National Youth Advocacy Service (NYAS). The contract covers multiple regions in the United Kingdom, including North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East, and South West. The tender period ended on May 23, 2023.

This contract offers opportunities for SMEs and VCSEs interested in providing technical support services in the advocacy sector. Businesses with expertise in delivering advice helplines, web-based advocacy tools, and database management could be well-suited to compete for this contract. The National Youth Advocacy Service (NYAS) successfully secured the contract, showing that organisations with a focus on advocacy services can thrive in this procurement environment.

## Notice

Award Notice for The Advocacy 'Safety Net' Service. The Advocacy 'Safety Net' Service will encourage local authorities to provide advocacy services in line with their statutory responsibilities, only stepping in where this proves unsuccessful. It is expected the improved national advocacy 'safety net' will also improve insight and analysis about callers to the service and the issues they raise and will gather evidence about the quality and coverage of local advocacy services. The service will use clear approaches for prioritising limited resources and engage looked after children who might otherwise be difficult to reach. The national advocacy 'safety net' is not a substitute for the services that local authorities should provide. Its role is to signpost children to locally provided services and to monitor availability. The service will maintain a dynamic picture of local provision, updated via calls to the helpline and based on work with local areas and through its networks. The service will only step in where local advocacy support continues to be denied. The service has 3 core deliverables that the supplier will be required to deliver: 1. An advice helpline run by appropriately trained staff members who are able to respond to calls from looked after children and able to respond accordingly, identifying the best route to address concerns. The helpline should offer telephone, email, text, and WhatsApp communication options. This should also support children where English is not their first language. 2. Additional advocacy support through web-based information including 'self-advocacy tools and technology. A website should allow looked after children and care leavers to be made aware of their local advocacy provider and the relevant contact information. This should also support children where English is not their first language. 3. A database capturing the availability of local advocacy, which is accurate and kept up to date so to refer children and young people to local support. The database is held by the current provider and regular contact with all local authorities are needed to ensure information is kept up to date.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2023 |
| Submission deadline | 23 May 2023 |
| Future notice date | Not specified |
| Award date | 9 Jul 2023 |
| Contract period | 30 Sep 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £542,611 |
| Lots value | Not specified |
| Awards value | £542,611 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NATIONAL YOUTH ADVOCACY SERVICE (NYAS |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 14 Dec 2023 at 15:39 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce
- 14 Dec 2023 at 15:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce
- 11 Jul 2023 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0bcda7d-58ac-4423-a1ab-6ad6028cfcce
  14th December 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6e3a1929-e7e9-4952-a83c-6af9d8789071
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba879567-57ce-41a4-9626-3087d3e41285
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/012fb49f-f26d-462e-ad4e-f2f710f23d8f
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6216ba20-cccf-4d08-a11b-cd1687d47d5b
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6806caef-0e81-4868-aacf-3c1501bf5c2a
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/38711d45-9ef5-4476-80b2-db45a9c62359
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b4cef515-5658-4503-959b-60d4a5d96a6d
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/429db4d8-29d9-47d0-b972-d5a5ff61cde2
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a8f8689-b3c7-4582-bc4f-70b1b27a9faf
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cb0e53fc-36dc-4a47-a864-c7d705c26046
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/50145a35-37ad-4f4c-8a6a-25536d3cc8ef
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/80048b08-7c58-4397-8a3b-cce5c6723291
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a6b19a65-4c24-4ec2-a80d-474ce8e2f380
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/717c3a97-995e-4960-8715-a4716cff4c88
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c1762ab-afba-4c8d-be8e-69e80b842e05
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ac9f5af2-3252-4ca0-809b-23db90f44ae4
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca74b19f-b7f8-461e-b141-c0ae287ee15c
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1f71226f-2813-4304-8fbe-29ef636d0105
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf7566a1-c720-40e5-a951-32a0c4a6bfac
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ee9d840a-3010-48b4-bb6b-c810200cee2f
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/115c6452-4494-4cb6-807b-645a77a6a4ec
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fbea2988-6a4d-439c-a3c3-75244ec791ac
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c67fe1a6-a99e-4973-94e6-efbc3d1e5d99
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f74443e-3eaf-469b-8106-dd9c2808d25c
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4923094c-613d-462b-80c9-2ad9fe3332a1
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/68143fb1-59d8-4fe2-8069-d6dd5ddd846c
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cc786e34-b348-4b9c-9cb6-fc445977124b
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf53bf32-9ca2-4c2f-b8a8-17c70914033c
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d3e90fae-fdf8-41ef-ae33-013e1a16bc23
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1f35d53d-39e1-4ca5-96f5-93770d69e745
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/59ea334f-6d3e-41a7-bc14-058a81d3f403
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0d63ff35-1696-4958-a927-6bbb9c611d10
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8c1cb0c7-c51e-48db-a634-2d015ca8f67d
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/36a91208-d7ba-4e45-bfa8-aa37420a8544
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/78b3c792-69f0-4f82-8321-d4395d5ad02b
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cbe76bf1-ed3c-4994-9d9b-ca89d67f8319
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e17bb086-f65b-494a-9791-81851eec0bf9
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/83e9adf7-7bfe-4a9a-b6b8-7fa6857b9fc2
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0fa70910-a70f-4846-a58d-e99d7387316f
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4e8fff76-28bd-4db0-a047-8063455b7b76
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f893c98b-5a40-4d15-adc2-4b67f06e715a
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6444491a-b6a4-4a8f-8977-76b1f2229003
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2f8f7531-cdfd-4bad-8901-6add31b447fa
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e856c102-8698-46dc-8d1d-6376d26eeb25
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f32ae4b0-119f-4d26-9763-97db48490715
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7f09b4c7-9925-433a-9a3e-2cfc0945a249
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/607f5d54-6893-475f-9933-e80d79ca69e5
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ade833b4-e34c-4b71-9e17-fa8c903bb3ec
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/86275e02-d72f-44c7-8332-2c2dd0819ce9
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1e0fcb72-167b-48b7-932b-2991b586d444
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4d2d868d-8a3c-4b99-b2db-396fbe2052f7
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## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f043ac3b-eb19-432b-830e-26a2d8eb524b.json.