--- title: "TVHA - Cisco Support & Maintenance and associated ad-hoc equipment purchase - PP851" ocid: "ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THAMES VALLEY HOUSING ASSOCIATION" published: "2017-04-19" --- # TVHA - Cisco Support & Maintenance and associated ad-hoc equipment purchase - PP851 Buyer: THAMES VALLEY HOUSING ASSOCIATION Current stage: Tender OCID: ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b.json) ## Summary The Thames Valley Housing Association is seeking suppliers for Cisco Support and Maintenance services, alongside the purchase of related ad-hoc equipment. This procurement falls under the services category and has a total budget of £350,000. The procurement process is currently in the active tender stage, with submissions due by 26th April 2017. The expected contract duration is three years, starting from 1st May 2017, with potential annual extensions up to a maximum of five years. The locations to be covered include Twickenham, Hammersmith, Tooting, Woking, and Hillingdon, with requirements for 24/7 coverage and a four-hour response time. This tender presents a great opportunity for technology firms, particularly those specialised in Cisco solutions and IT services, to expand their business with a local housing association that manages approximately 15,000 homes across various regions. Cisco Gold Partners will find this opportunity particularly fitting, as the successful bidder will need to demonstrate relevant partnerships and capabilities. The open procurement method allows for wide participation, making it an excellent venue for innovative suppliers to showcase their services and bid competitively. ## Notice TVHA wish to procure Cisco Hardware and Software Support and Maintenance for the TVHA Cisco estate. The following locations are to be covered with 24hr, 7days per week with a 4 hour response time (24x7x4): * Twickenham * Hammersmith * Tooting * Woking * Hillingdon. It is expected that the successful tenderer will be a Cisco Gold Partner. The term of contract is for an initial term of three years with an option to extend annually up to a maximum of five years. Please note that Orbit Housing are facilitating this procurement exercise on behalf of Thames Valley Housing. This tender is being run via www.housingprocurement.com. Interested suppliers will need to register on the portal and search for the opportunity under 'Orbit Housing'. Once you have expressed an interest in the opportunity, all documents will be available on the home pager under the 'recently added' tab together with the online questionnaire. Additional information: Thames Valley Housing Association are a medium-sized housing association based in Twickenham, South West London. They own or manage some 15,000 homes in London, Berkshire, Surrey, Hampshire, Oxfordshire, Buckinghamshire, Wiltshire and Sussex. These include traditional rented housing, shared ownership, keyworker and student accommodation. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e71e3652-2559-4ce1-a493-3bec40582e8d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Apr 2017 | | Submission deadline | 26 Apr 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2017 - 30 Apr 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THAMES VALLEY HOUSING ASSOCIATION | | Locality | PROCONTRACT | | Post town | Coventry | | Postcode | CV3 2SU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG33 Coventry | | Local authority | Coventry | | Electoral ward | Wyken | | Westminster constituency | Coventry East | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72250000 - System and support services ## Release History - 19 Apr 2017 at 13:54 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e71e3652-2559-4ce1-a493-3bec40582e8d - 24 Mar 2017 at 15:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/46be2d22-2212-4ac2-b840-30699ab9be3b - 24 Mar 2017 at 15:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/46be2d22-2212-4ac2-b840-30699ab9be3b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e71e3652-2559-4ce1-a493-3bec40582e8d 19th April 2017 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/46be2d22-2212-4ac2-b840-30699ab9be3b 24th March 2017 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.housingprocurement.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f0505bd7-bb04-461c-a198-ed5bb3db3a2b.json.