--- title: "NGO Enquiries Management System" ocid: "ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3.json" source: "Contracts Finder" current_stage: "Award" buyer: "CARE QUALITY COMMISSION" published: "2023-10-06" --- # NGO Enquiries Management System Buyer: CARE QUALITY COMMISSION Current stage: Award OCID: ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3.json) ## Summary The Care Quality Commission has awarded a contract for the NGO Enquiries Management System to RedCortex Ltd. The contract, valued at £237,000, falls under the services category and involves software package and information systems. The procurement method used was selective, and the contract period is from 29th August 2023 to 28th August 2027. The location of the delivery address is in England. This tender offers opportunities for small and medium enterprises (SMEs) that can provide services related to software and information systems. Businesses experienced in delivering Enquiries Management Systems and integrating them with other systems like websites and MS Outlook are well-suited to compete. Interested parties should note the deadline for the tender period ended on 4th July 2023, and the contract has a total potential duration of 48 months, including extension options. ## Notice This is a Contract Award Notice The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System. The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles. This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process. The contract is awarded for an initial a total period of 24 months, with an option to extend for up to a further 24 months. Total Awarded Value is the maximum of all charges including all optional contract extensions Contract Reference: CQC NGO 014 Updated 06.10.2023 - Text to be corrected in the original notice where incorrect data field responses were displayed: Section name: Contract Summary Place of Text to be corrected: Contract end date Instead of: 28 August 2025 Read: 28 August 2027 Section name: Description Place of Text to be corrected: Description Instead of: This is a Contract Award Notice The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System. The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles. This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process. The contract is awarded for an initial a total period of 24 months, with an option to extend for up to a further 24 months. Total Awarded Value is the maximum of all charges including all optional contract extensions Contract Reference: CQC NGO 014 Read: This is a Contract Award Notice The National Guardian Office (NGO) requires an implementation partner to work with to deliver an Enquiries Management System. The purpose of this contract will be able to integrate with other systems such as the website and MS Outlook as well as report anonymised information and support Guardians to develop their profiles. This procurement was undertaken through the Crown Commercial Service's G-Cloud 13 Framework Agreement (RM1557-13), Lot 3 Cloud Support, following the Direct Award process. The contract is awarded for an initial period of 24 months with an option to extend for up to a further 24 months. Total Awarded Value is the maximum of all charges including any optional contract extensions Contract Reference: CQC NGO 014 Section name: Award information Place of Text to be corrected: Contract end date Instead of: 28 August 2025 Read: 28 August 2027 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f60caa60-9c01-46bc-8224-3cf72a76fcd6 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Oct 2023 | | Submission deadline | 4 Jul 2023 | | Future notice date | Not specified | | Award date | 6 Sep 2023 | | Contract period | 28 Aug 2023 - 28 Aug 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £237,000 | | Lots value | Not specified | | Awards value | £237,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARE QUALITY COMMISSION | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 4PA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | REDCORTEX | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 6 Oct 2023 at 14:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f60caa60-9c01-46bc-8224-3cf72a76fcd6 - 5 Oct 2023 at 16:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/184b7260-0416-486f-bdb9-1682150120c9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f60caa60-9c01-46bc-8224-3cf72a76fcd6 6th October 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/184b7260-0416-486f-bdb9-1682150120c9 5th October 2023 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/52fa7ac4-4939-4402-b1b6-c9de9cea8a63 NGO Case Management System RM1557.13-G-Cloud-13-Call-Off-Contract-v4.0 FINAL_Redacted_Redacted - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a7abf55-2bba-41d4-9ee9-7bf83f94a972 NGO Case Management System RM1557.13-G-Cloud-13-Call-Off-Contract-v4.0 FINAL_Redacted_Redacted ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f09f59c6-839f-48e5-ab03-820826bb89c3.json.