--- title: "T22/26_ Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution" ocid: "ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ANGLIA RUSKIN UNIVERSITY" published: "2023-02-27" --- # T22/26_ Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution Buyer: ANGLIA RUSKIN UNIVERSITY Current stage: Tender OCID: ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5.json) ## Summary The Anglia Ruskin University is seeking suppliers for the Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution. The procurement stage is selective with a tender period ending on 14th March 2023. The contract period is set to start on 20th July 2023 and end on 19th July 2026. This opportunity falls under the services main procurement category related to Software-related services, IT software package, and Helpdesk and support services. The procurement method is a Restricted procedure (above threshold). This tender by Anglia Ruskin University for ESM solution offers growth opportunities for businesses in the software-related services sector. Companies specializing in IT software packages and helpdesk support services are well-suited to compete. The contract period provides a stable revenue stream for the selected supplier over three years, fostering business expansion and long-term partnerships. With the tender deadline approaching on 14th March 2023, interested businesses should prepare their submissions promptly to secure this lucrative opportunity. ## Notice Please find attached documents relating to the procurement for the Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution. Please note the closing date for your Selection Questionnaire submission is 12 noon on 14th March 2023. Please do not complete the Invitation to tender (ITT) documentation at this stage. You will be informed in due course whether you have progressed to the ITT stage. Bidders must check that all the documents listed in the contents have been received by the Bidder and are complete in all respects. Documents that must be returned to us completed in full are: ESM Selection Questionnaire Bidders are reminded that large electronic files may take time to upload to In-Tend. Bidders must allow sufficient time to fully transmit all files they wish to submit prior to the published closing time. Please see paragraph 1.13 of the Selection Questionnaire document for further information. End date for Contract Finder is for information only. Additional information: https://in-tendhost.co.uk/angliaruskinuniversity/ The tender is being conducted electronically using the Anglia Ruskin University eTendering system which can be found at https://in-tendhost.co.uk/angliaruskinuniversity/ . To receive documents, the users must first register and obtain log in details. Existing users should log in to the website and express interest. Delivery Notes ARU is seeking to appoint a supplier for the Design and Implementation of a University-Wide Enterprise Service Management (ESM) solution. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a92ecca0-4f29-4be9-a34e-f9817289e458 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Feb 2023 | | Submission deadline | 14 Mar 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 20 Jul 2023 - 19 Jul 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ANGLIA RUSKIN UNIVERSITY | | Locality | ENGLAND | | Post town | Chelmsford | | Postcode | CM1 1SQ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH36 Heart of Essex | | Local authority | Chelmsford | | Electoral ward | Marconi | | Westminster constituency | Chelmsford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48517000 - IT software package - 72253000 - Helpdesk and support services - 72260000 - Software-related services ## Release History - 27 Feb 2023 at 14:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a92ecca0-4f29-4be9-a34e-f9817289e458 - 10 Feb 2023 at 16:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a92ecca0-4f29-4be9-a34e-f9817289e458 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a92ecca0-4f29-4be9-a34e-f9817289e458 27th February 2023 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/angliaruskinuniversity/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/angliaruskinuniversity/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f0a08fb1-11ab-4f0a-88a3-77b8bf9da4e5.json.