---
title: "22_10_01 Back Office Telephony Service - Procurement Support"
ocid: "ocds-b5fd17-f0edf928-beda-4bd0-a5a6-11bd81ba4d38"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0edf928-beda-4bd0-a5a6-11bd81ba4d38"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f0edf928-beda-4bd0-a5a6-11bd81ba4d38.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f0edf928-beda-4bd0-a5a6-11bd81ba4d38.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2022-10-18"
---

# 22_10_01 Back Office Telephony Service - Procurement Support

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-f0edf928-beda-4bd0-a5a6-11bd81ba4d38

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## Summary

The NHS Business Services Authority has awarded a contract for Technical Analysis or Consultancy Services titled "22_10_01 Back Office Telephony Service - Procurement Support". The procurement was conducted using a direct procurement method with a value of £45,000. The contract period is from October 24, 2022, to March 24, 2023. The awarded supplier is The Network Collective Ltd. The contract covers the location in Newcastle upon Tyne, United Kingdom, and falls under the services category.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) to provide back office telephony services to the NHS Business Services Authority. Businesses with expertise in technical analysis or consultancy services would be well-suited to compete. The contract has already been awarded, but future similar tenders in this industry category may arise for interested business entities.

## Notice

To provide Technical Advice and support during procurement process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c1b704e-837a-404c-90df-b14155cea451 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Oct 2022 |
| Submission deadline | 10 Oct 2022 |
| Future notice date | Not specified |
| Award date | 9 Oct 2022 |
| Contract period | 23 Oct 2022 - 24 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £45,000 |
| Lots value | Not specified |
| Awards value | £45,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE NETWORK COLLECTIVE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71621000 - Technical analysis or consultancy services

## Release History

- 18 Oct 2022 at 16:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c1b704e-837a-404c-90df-b14155cea451

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c1b704e-837a-404c-90df-b14155cea451
  18th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/078dfe0f-bdbf-4d36-906d-0cd339c47502
  22_10_01 Back Office Telephony Service - Procurement Support - Standard Terms and Conditions

## Provenance

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