--- title: "Advice and Mediation for Foster Carers" ocid: "ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2024-01-23" --- # Advice and Mediation for Foster Carers Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399.json) ## Summary The Norfolk County Council is seeking to award a contract for an independent advice and mediation service aimed at foster carers, their families, and fostering service staff. The contract, valued at £350,000 GBP, falls under the social work and related services category. The tender, titled "Advice and Mediation for Foster Carers," is in the "open procedure" stage, with a tender period ending on 22nd February 2024. The contract is scheduled to run from 1st April 2024 to 31st March 2027, with delivery addresses in the East of England, United Kingdom. This opportunity can benefit businesses in guidance and related services, especially those interested in social work contracts. Companies capable of providing independent advice and mediation services to foster carers are well-suited to compete. Prospective applicants must register on the Norfolk County Council's e-procurement system to participate. The procurement process is open to a range of businesses with expertise in supporting vulnerable populations and facilitating conflict resolution within fostering services. ## Notice Norfolk County Council wishes to award a contract to a Provider to deliver an independent advice and mediation service which can be purchased by fostering services in England. It is designed for the following service users: foster carers, their families and members of the fostering service's staff. The service does not seek to replace the support provided by the fostering service to the carer. It aims to complement it; therefore, it is essential that ongoing communication is maintained for swift resolution of any issues that may originate from either appropriate challenge, miscommunication or issues around practice on any part. The often isolated and sometimes vulnerable position of many carers means that they need access to an independent source of advice and support in addition to that provided by the fostering team. Advice and mediation workers advise carers by phone, letter, e-mail or in person about any aspect of fostering that requires independent, confidential advice. If allegations or complaints have been received about carers, advice and mediation workers prioritise working with them. As well as listening to and advising carers and their families, workers may support carers to interpret and respond to written material. As part of their job, advice and mediation workers work with each fostering service to ensure that carers are aware of the service and encouraged to use it. Full details of the requirement can be found in the Service Specification Additional information: The value is based on the entire possible duration of the contract including any extensions at the Council's discretion. This procurement will be managed electronically via the Council's e-procurement system. To participate in this procurement, applicants must first be registered on https://in-tendhost.co.uk/norfolkcc (https://in-tendhost.co.uk/norfolkcc) Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/19e3ae93-039c-44aa-85d5-0362d71b958a | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Jan 2024 | | Submission deadline | 22 Feb 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2024 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORFOLK | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85300000 - Social work and related services - 85312310 - Guidance services ## Release History - 23 Jan 2024 at 17:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/19e3ae93-039c-44aa-85d5-0362d71b958a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/19e3ae93-039c-44aa-85d5-0362d71b958a 23rd January 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/norfolkcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f0f2fe15-8d3c-416f-ba9f-ca728fd60399.json.