---
title: "GB-London: Interactive Large Touch-Screen Technology for Display and Self Service to Customers"
ocid: "ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "VICTORIA AND ALBERT MUSEUM"
published: "2016-12-01"
---

# GB-London: Interactive Large Touch-Screen Technology for Display and Self Service to Customers

Buyer: VICTORIA AND ALBERT MUSEUM  
Current stage: Tender  
OCID: ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9.json)

## Summary

The Victoria and Albert Museum is seeking tenders for a project titled "Interactive Large Touch-Screen Technology for Display and Self Service to Customers". This procurement process falls within the goods category, specifically focusing on colour televisions and related technologies. The location for delivery is London, United Kingdom. Currently at the tender stage, responses are due by 9 December 2016. The total contract value is estimated at £100,000, with a minimum value of £50,000. This open procurement method invites all eligible suppliers to submit their bids.

This tender presents significant opportunities for businesses specialising in display technology and self-service solutions, especially small and medium-sized enterprises (SMEs) that possess experience in delivering complex screen technology platforms. Companies with expertise in touch-screen technology and those capable of managing content delivery across multiple screens would be particularly well-suited to compete in this procurement. The successful provision of these services will not only enhance visitor experience at the V&A’s new Exhibition Road entrance but also allow businesses to establish a long-term partnership with a prestigious cultural institution.

## Notice

The V&A is seeking experience providers of complex screen technology platforms for its new Exhibition Road entrance. The Exhibition Road entrance will open in 2017 and deliver a world class visitor experience in line with the V&A's FuturePlan programme. You can read more about the Exhibition Road building project here: https://www.vam.ac.uk/info/exhibition-road-building-project The V&A aspires that the new entrance will feature a display and interactive platform that enables multiple large screen technology to display and manage content delivery. The platform will be used to provide a self-service experience for V&A visitors to buy exhibition tickets and obtain information regarding their visit. It is required that the devices will be placed side by side as a bank of 8 large (55inch) screens which are controlled centrally. The platform should be capable of being managed as individual screens or as a single, seamless viewing experience across the bank of screens. The V&A requires that the platform is capable of the following: *Large display screen technology on which content can be delivered individually or as a single experience across multiple screens *The screens should be capable of HD quality content display *Each screen should be capable of touch-screen use, allowing for visitor use without staff engagement *Each screen should have a bezel width of no more than 3mm, to ensure a smooth experience when delivering content across multiple screens *The screens need to sit side by side without any interference from each other (specifically when visitors use the touch screen technology) *The content delivery/management platform needs to be capable of delivering multiple content sources, including video, imagery, browser based solutions *The platform should integrate seamlessly with the ticketing sales solution being delivered through a browser based solution and including a physical chip and pin device As a provider of such technology, you will have experience of delivering platforms that combine content delivery across multiple screens as well as touch-sensitive usage as this is an essential requirement of this solution. Any experience of delivering solutions that include self-service sales using the platform would also be beneficial. If you are able to provide such a platform please get in touch with us at procurement@vam.ac.uk. Please note this is not a call to competition but a call for information to assist the V&A to establish the market for its requirement. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/05a6d647-f67a-4ec4-a498-636187790256 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Dec 2016 |
| Submission deadline | 9 Dec 2016 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2017 - 28 Apr 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VICTORIA AND ALBERT MUSEUM |
| Locality | KENSINGTON |
| Post town | South West London |
| Postcode | SW7 2RL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32320000 - Television and audio-visual equipment
- 32324100 - Colour televisions

## Release History

- 1 Dec 2016 at 14:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/05a6d647-f67a-4ec4-a498-636187790256

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/05a6d647-f67a-4ec4-a498-636187790256
  1st December 2016 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=229329056
  Please follow this link to view the notice.

## Notice URLs

- https://www.vam.ac.uk/info/exhibition-road-building-project

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f123b8e8-be58-4566-a12e-49225de2c5f9.json.
