---
title: "Senior Service Designer"
ocid: "ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-07-08"
---

# Senior Service Designer

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d.json)

## Summary

The procurement process involved a tender for a "Senior Service Designer" by the Department of Health and Social Care (T&T), located at 39 Victoria Street, London, SW1H 0EU, UK. This contract, valued at £92,270, falls under the IT services industry category (CPV code 72000000) and was initiated through a selective procurement method, specifically a call-off from a framework agreement. The tender period concluded on 27 April 2021, with the contract period running from 28 April 2021 to 31 October 2021. The award for this contract was made on 27 May 2021, and the notice was published on 8 July 2021.

This tender presents significant opportunities for businesses within the IT services sector, particularly those specialising in consulting, software development, and other related support services. Companies that possess expertise in service design and customer experience enhancement would be particularly well-suited to participate in similar future tenders. Engaging in this procurement process not only allows for potential collaboration with major public sector organisations but also facilitates business growth through the establishment of long-term contracts and partnerships.

## Notice

Expert service design capability for Customer Experience

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d7e983f-1eac-4387-9124-5a45574d2ecd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2021 |
| Submission deadline | 27 Apr 2021 |
| Future notice date | Not specified |
| Award date | 26 May 2021 |
| Contract period | 27 Apr 2021 - 31 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £92,270 |
| Lots value | Not specified |
| Awards value | £92,270 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERQUEST GROUP |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Jul 2021 at 14:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d7e983f-1eac-4387-9124-5a45574d2ecd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d7e983f-1eac-4387-9124-5a45574d2ecd
  8th July 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Q9ck/l.UF0STi_hXgPoqgNAVRX6I_lxMzi8Tou5mx9j6YNQ8
  Fully signed - Interquest 1486 RM6160-DHSC Short order form - dh signed_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f125f3f2-b7d7-405e-a3a3-f44f6a0e019d.json.