--- title: "NWL0137 Provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham" ocid: "ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NHS NORTH WEST LONDON INTEGRATED CARE BOARD" published: "2023-03-30" --- # NWL0137 Provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham Buyer: NHS NORTH WEST LONDON INTEGRATED CARE BOARD Current stage: Planning OCID: ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394.json) ## Summary The NHS North West London Integrated Care Board is planning a tender for the provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham. The service aims to assist discharged patients who need support at home to reduce the risk of readmission into the hospital. The engagement end date for potential providers to engage with the Integrated Care Board is 13th April 2023. This tender presents an opportunity for businesses in the health services and community health services sector to compete for a contract with the NHS. Small and medium enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations are encouraged to participate. The successful provider will need to have strong relationships with Imperial & ChelWest and be capable of providing support services to vulnerable elderly residents in the specified boroughs. ## Notice NHS NW London ICB requires the provision of Hospital to Home Services in Kensington and Chelsea, Westminster and Hammersmith & Fulham starting 1 April 2023. The aim of the service is to help people safely discharged home where they do not have a carer/ someone (e.g. family) who can look after them & they do not fall under statutory services remit but require support. This is generally for patients at risk of re-admission who would benefit from support at home. Patients will need practical & emotional to help them settle at home & reduce the risk of them being readmitted into hospital. The service is currently being delivered by British Red Cross. The future service is required for a period of up to 2 years (1 year + extension option of 1 year), from 1 April 2023. If British Red Cross is the only capable provider, the ICB intends to award a further contract for up to 24 months from 1 April 2023 (estimated value PS409,766, NHS Standard contract (shorter-form). Service users would include residents registered with a Kensington and Chelsea, Westminster and Hammersmith & Fulham GP, over 60 years of age, deemed medically optimised, at risk of re-admission & who would benefit from extra support at home. The provider must: -Accept 87-93 referrals per borough per quarter, support 348-372 vulnerable older people per borough annually -Provide 4 home visits (unless preference by phone) -Support patients for 4 weeks -Complete initial visit within 48 hours of discharge -Ensure that 70% of service users are not re-admitted within 28 days of discharge from hospital -Report health & well-being improvements of service users & report on bed days saved in line -Make referral to statutory services where required -Have strong relationships with Imperial & ChelWest Support offered: -Shopping/food in fridge -Preparing meals/ drinks -Basic housing issues support (such as hoarding & light essential cleaning) -Topping-up gas & electricity meters -Signposting to voluntary & community services -Providing non-specialist support, inclusive of homeless patients, by helping them to access relevant services -Providing & or signposting to income/benefits advice -Providing emotional support settling at home -Supporting isolation & lack of social networks The ICB is committed to assess the needs of the service users & consider how it needs to secure the needs of the people who use the services, & improve the quality & efficiency in the provision of the services including through the services being provided in an integrated way. Kensington and Chelsea, Westminster and Hammersmith & Fulham based capable providers may come forward by 17:00 on 13th April 2023 to engage with the ICB. In your response to this opportunity, please advise your interest & demonstrate capacity & capability to deliver this service via: nhsnwl.contracting@nhs.net ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f2a13a26-f835-4104-8008-ac2aaac723d8 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Mar 2023 | | Submission deadline | Not specified | | Future notice date | 13 Apr 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS NORTH WEST LONDON INTEGRATED CARE BOARD | | Locality | LONDON | | Post town | North West London | | Postcode | NW1 5JD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | Marylebone | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 85 - Health and social work services ### Codes - 75200000 - Provision of services to the community - 85100000 - Health services - 85323000 - Community health services ## Release History - 30 Mar 2023 at 18:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f2a13a26-f835-4104-8008-ac2aaac723d8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f2a13a26-f835-4104-8008-ac2aaac723d8 30th March 2023 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f12f40a4-9883-4ade-b9bc-c7100849e394.json.