---
title: "Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software"
ocid: "ocds-b5fd17-f136a944-f13a-4521-bcb9-f229437e9a1e"
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markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f136a944-f13a-4521-bcb9-f229437e9a1e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f136a944-f13a-4521-bcb9-f229437e9a1e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2026-05-12"
---

# Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f136a944-f13a-4521-bcb9-f229437e9a1e

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## Summary

Southend City Council has awarded a contract for the continued provision of a Corporate Performance and Risk Management System through the CCS RM1557.14 G-Cloud 14 framework. The procurement was conducted through a selective method, specifically a call-off from a framework agreement. The contract, valued at £77,250, will commence on 1st August 2026 and conclude on 31st July 2028, with an initial period of 24 months and an optional extension of 12 months. The project management software package, classified under CPV code 48331000, is intended to serve Southend-on-sea Borough Council, particularly for enterprise performance, risk management, and related services at their Civic Centre in Southend-on-Sea, England.

This tender presents significant opportunities for businesses specialising in software development, particularly those with expertise in business intelligence, office automation, and project management solutions. The anticipated project scope includes enhancements such as dashboards, reporting, data analytics, as well as system automation capabilities, aligning well with suppliers like IDEAGEN TECHNOLOGY LTD, a large-scale enterprise selected as the supplier. Ideal contenders for future opportunities would be businesses capable of delivering comprehensive software solutions that comply with UK GDPR and meet public sector accessibility regulations, thereby catering efficiently to Southend City Council's diverse operational needs.

## Notice

Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions: * performance management * risk management * internal audit * reporting * dashboards * manage and monitor information. * case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries) The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives. Technical support and system maintenance will be covered by the budget stated in this contract. The council's current system has over 150 users. This includes 'super users' who require a higher level of training than standard users. They will provide basic training to other users so they can access the items they need. The Policy and Performance Team will act as the council's internal support team, liaising directly with the supplier, sharing relevant updates to system users, providing internal training and dealing with administrative tasks. A Service Level Agreement is in place with South Essex Homes to use the system. The new system must: * be able to monitor and manage performance, risks and audits. * be a case management and project management tool, including milestones. * have search, reporting and dashboard functionality. * be easy to use at all levels, including data entry, monitoring and administration. * run at a good speed * be a web-based product available 24/7. * be fully functional at all times during the contract. * be set up so it can be managed by the Policy and Performance Team * have automation with getting data in and out of the system. * have automation within the system, including 'RAG status' and 'trees' with progress. * be able to automate and schedule emails from the system. * have API connections with other systems. * have graphs and trend and forecasting functions. * have a large number of users available, with different levels of access, to own, edit and view selected items, preferably customable. * be accessible for South Essex Homes users. * be single sign-on * be UK GDPR (General Data Protection Regulation) compliant. * have deletion capability for data retention, preferably automatic with a manual override. * have a system back-up and recovery plan. * be branded with the council's logo and branding. * be able to link to benchmarking data, to be used within reporting and dashboards. * ability to upload documents, add comments/notes and create custom fields for data. * Meets Public Sector Bodies Accessibility Regulations (PSBAR) * Provides one-off, introductory training, which may be delivered in person or online, with support materials on using and maintaining the system. Additional information: The initial contract period is 24 months and has one optional extension of 12 months. Maximum duration is 36 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/870ae89a-8424-45f6-9c58-295a8fa5ff62 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2026 |
| Submission deadline | 3 Mar 2026 |
| Future notice date | Not specified |
| Award date | 15 Apr 2026 |
| Contract period | 31 Jul 2026 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £77,250 |
| Lots value | Not specified |
| Awards value | £77,250 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6EN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDEAGEN TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48331000 - Project management software package
- 48482000 - Business intelligence software package
- 48920000 - Office automation software package

## Release History

- 12 May 2026 at 10:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/870ae89a-8424-45f6-9c58-295a8fa5ff62

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/870ae89a-8424-45f6-9c58-295a8fa5ff62
  12th May 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.southend.gov.uk

## Provenance

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