---
title: "Provision and Support of MHRA Regulatory Systems"
ocid: "ocds-b5fd17-f1493b99-3006-4f2d-b711-70a8a22dfd08"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1493b99-3006-4f2d-b711-70a8a22dfd08"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1493b99-3006-4f2d-b711-70a8a22dfd08.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1493b99-3006-4f2d-b711-70a8a22dfd08.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY (MHRA)"
published: "2022-04-20"
---

# Provision and Support of MHRA Regulatory Systems

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY (MHRA)  
Current stage: Award  
OCID: ocds-b5fd17-f1493b99-3006-4f2d-b711-70a8a22dfd08

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## Summary

The Medicines and Healthcare Products Regulatory Agency (MHRA) has awarded a contract for the "Provision and Support of MHRA Regulatory Systems", valued at £3,850,000. This process was initiated due to the upcoming conclusion of the Current Applications Outsource (AO) Service, with the intent to transition to a Successor AO Service. The contract period commenced on 14th February 2022 and will run until 13th February 2027. The procurement method employed was selective, specifically using a competitive dialogue approach, with the tender period formally closing on 5th October 2021. The service will mainly cater to the IT sector, focusing on software development and support, and is located at the MHRA's office in Canary Wharf, London.

This tender represents a significant opportunity for businesses, particularly those in the IT services sector, including software development, consulting, and medical software services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to consider this prospect, as the MHRA is committed to fostering competition among diverse suppliers. Given the ongoing support and potential for further development of the Successor AO Service, companies that can provide innovative solutions and reliable software support will be well-positioned to compete for additional contracts in this area.

## Notice

The Agency operates a complex suite of IT systems in support of its functions. Support for, and further development of, this suite is provided by a number of incumbent suppliers, with the largest service currently provided under a contracted service known as the Current Applications Outsource (AO) Service. The Current AO Contract is coming to an end, and the Agency is now seeking to award a new contract for Successor AO Service to continue support for these systems. This will be contracted immediately as part of this Procurement Exercise, along with the work to transition as swiftly as possible from the Current AO Service to the Successor AO Service. The Agency may require the continued development of the Successor AO Service from both a functional and technical perspective.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e087f6b7-2d6d-4411-8c78-5be0877317c4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2022 |
| Submission deadline | 5 Oct 2021 |
| Future notice date | Not specified |
| Award date | 14 Feb 2022 |
| Contract period | 14 Feb 2022 - 13 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,850,000 |
| Lots value | Not specified |
| Awards value | £3,850,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY (MHRA) |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 72212180 - Medical software development services
- 72261000 - Software support services

## Release History

- 20 Apr 2022 at 08:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e087f6b7-2d6d-4411-8c78-5be0877317c4
- 14 Mar 2022 at 16:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62696a8a-f9cd-4905-a511-5f97c7a11d0b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e087f6b7-2d6d-4411-8c78-5be0877317c4
  20th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/62696a8a-f9cd-4905-a511-5f97c7a11d0b
  14th March 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HuoM/C1R4WLhtxCPSTdFDZ3c1FCzYaUODei2eFgw8ySS0c.8
  AO-RMS Terms and Conditions V1.0 - REDACTED

## Provenance

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