---
title: "Independent Childrens Complaints Investigation"
ocid: "ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY CITY COUNCIL"
published: "2020-10-30"
---

# Independent Childrens Complaints Investigation

Buyer: COVENTRY CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80

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## Summary

Coventry City Council has completed the procurement process for the "Independent Childrens Complaints Investigation," a contract valued at £165,000, aimed at providing social work services. The procurement method used was selective, involving a call-off from a dynamic purchasing system. This contract covers activities from 1st October 2019 to 30th September 2024, with key dates including the tender deadline which was on 15th July 2019. The services required will be delivered in the West Midlands, United Kingdom.

This tender presents substantial opportunities for small and medium-sized enterprises (SMEs) looking to engage in public sector contracts, particularly those with expertise in social work and independent investigations. Businesses that specialise in child welfare, complaints handling, or similar services would be well-suited to compete for this upcoming opportunity, as they can contribute effectively to ensuring the concerns of children and young people are addressed promptly and professionally.

## Notice

In line with the 'Getting the Best from Complaints Social Care Complaints and Representations for Children, Young People and Others' guidance Coventry City Council recognises a good procedure ensures that children and young people who make representations should have their concerns swiftly resolved, and, wherever possible, by the people who provide the service locally. The purpose of this procurement is to recruit a 'bank' of Independent Complaints Investigating Officers, Independent Persons, Independent Chairs of Review Panels and Review Panellists who will undertake, in line with statutory guidance for local authority children's services representations and complaints procedures, a Stage 2 investigation or Stage 3 review panel. The procurement documents are available for unrestricted and full direct access, free of charge, at www.cswjets.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7ee056fd-376b-4e8e-91a3-db0e95128f2b |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2020 |
| Submission deadline | 15 Jul 2019 |
| Future notice date | Not specified |
| Award date | 29 Sep 2019 |
| Contract period | 30 Sep 2019 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | £3,461 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY CITY COUNCIL |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5RR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | DEBRA JOHNSON; SUZANNE GIBBON |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85310000 - Social work services

## Release History

- 30 Oct 2020 at 06:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7ee056fd-376b-4e8e-91a3-db0e95128f2b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7ee056fd-376b-4e8e-91a3-db0e95128f2b
  30th October 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f150226c-5281-4328-aff2-1e8a40748b80.json.