---
title: "Case Management System Request For Information (RFI)"
ocid: "ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "HEREFORDSHIRE COUNCIL"
published: "2024-05-09"
---

# Case Management System Request For Information (RFI)

Buyer: HEREFORDSHIRE COUNCIL  
Current stage: Planning  
OCID: ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410

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## Summary

Herefordshire Council has initiated a new public procurement process for a Case Management System through a Request For Information (RFI). The council aims to replace existing systems with a more integrated and interoperable solution covering key social care and education services. The engagement end date for this planning stage is set for June 3, 2024. The procurement process falls under the IT services category and is suitable for small and medium enterprises (SMEs) interested in providing consulting, software development, and support services to the public sector in the United Kingdom.

The procurement process led by Herefordshire Council offers an opportunity for businesses specialising in IT services to contribute to the development and integration of critical social care and education systems. This tender would be suitable for SMEs looking to expand their portfolio by providing innovative solutions to improve service delivery within the local authority and enhance interoperability with external organisations, such as the NHS. Companies with expertise in software development and consulting are well-positioned to engage in this public procurement process and potentially secure a contract with Herefordshire Council.

## Notice

Herefordshire Council currently has several contracts for key social care and education systems from one supplier (Access Group UK) which all terminate in September 2026. The contracts cover Adults and Children's case management, Adults financial assessments, Education management information system and an Integrated Post 16 Data Management System. These systems have in the past been procured independently but over recent years it has become increasingly important that the services work closely together and that the systems they use provide a high level of integration and interoperability both within the local authority and external organisations e.g. NHS. The council wishes to gather appropriate information by way of this RFI to aid decision making prior to running a formal tender and awarding a new contract to replace the existing system. Additional information: Herefordshire Council has published this opportunity on the 'Supplying the Southwest Portal'. To view the tender documentation related to this opportunity you will need to register on the portal, if you are not already register with Procontract, and express an interest in the opportunity. To Register with Supplying the Southwest Portal (Procontract) click on the link below or copy and paste the link into your browser address bar; https://www.supplyingthesouthwest.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f038e6ea-91ce-4337-ac50-3a34ee97752c |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2024 |
| Submission deadline | Not specified |
| Future notice date | 3 Jun 2024 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEREFORDSHIRE COUNCIL |
| Locality | HEREFORD |
| Post town | Hereford |
| Postcode | HR4 0LE |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG11 Herefordshire, County of |
| Local authority | Herefordshire, County of |
| Electoral ward | Widemarsh |
| Westminster constituency | Hereford and South Herefordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 May 2024 at 13:52 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/f038e6ea-91ce-4337-ac50-3a34ee97752c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f038e6ea-91ce-4337-ac50-3a34ee97752c
  9th May 2024 - Early engagement notice on Contracts Finder

## Notice URLs

- https://www.herefordshire.gov.uk
- https://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1538c45-6435-407b-b286-b05a4ff6e410.json.
