---
title: "MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)"
ocid: "ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "O F W A T"
published: "2025-09-30"
---

# MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)

Buyer: O F W A T  
Current stage: Award  
OCID: ocds-b5fd17-f1559ae5-1d93-4abd-98c5-7405e8274160

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## Summary

The procurement process for the "MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)" has been completed by the buying organisation, O F W A T, based in Birmingham, England. This contract falls under the research services industry category, as classified by CPV code 73110000. The process involved a selective procurement method through a call-off from a framework agreement, indicating a structured and pre-arranged selection of suppliers. The active award was finalised on 13th December 2024, with a contract period commencing on 6th January 2025 and concluding on 31st March 2028. The tender location is designated by the postal code B5 4UA, and the procurement was completed in the award stage.

This tender presents a significant opportunity for businesses specialising in research services. It offers a substantial contract valued at £603,871.20, making it an attractive prospect for SMEs capable of delivering high-quality survey-related services over several years. The framework agreement approach suggests that businesses already in a similar framework are well-placed to compete. Furthermore, the focus on measuring customer and developer experiences provides a niche avenue for growth, particularly for businesses with innovative methodologies in experience measurement. By engaging with this type of procurement process, businesses can cement their reputation and expand their clientele within the public sector.

## Notice

MeX Annual Surveys 2025 - 2030: Customer Measure of Experience (C-MeX) & Developer Services Measure of Experience (D-MeX)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f1758f3-1021-4e12-8941-22cf152bc9f7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2025 |
| Submission deadline | 28 Nov 2024 |
| Future notice date | Not specified |
| Award date | 13 Dec 2024 |
| Contract period | 6 Jan 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £603,871 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | O F W A T |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BMG RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 30 Sep 2025 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f1758f3-1021-4e12-8941-22cf152bc9f7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f1758f3-1021-4e12-8941-22cf152bc9f7
  30th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

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