--- title: "P0663 - Utilities Bureau Service - AWARD" ocid: "ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441.json" source: "Contracts Finder" current_stage: "Award" buyer: "BIRMINGHAM CITY COUNCIL" published: "2021-01-04" --- # P0663 - Utilities Bureau Service - AWARD Buyer: BIRMINGHAM CITY COUNCIL Current stage: Award OCID: ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441.json) ## Summary The Birmingham City Council has awarded a contract for the provision of utilities bureau and bill validation services, titled "P0663 - Utilities Bureau Service - AWARD". This procurement falls under the services category, specifically focusing on billing systems. The contract, which began on 1st January 2021 and extends until 31st March 2022, is the result of an open procedure and includes two lots for bidding: Lot 1 for Gas and Power, and Lot 2 for Water. The deadline for quotations was 30th October 2020, highlighting a crucial timeline for potential suppliers. This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) specialising in utility services, billing systems, and related helpdesk support to expand their market reach. Bidders can compete for one or both lots, allowing flexibility for businesses to tailor their proposals according to their expertise. Successful engagement in this contract could lead to long-term collaboration with Birmingham City Council, boosting business growth in the utilities sector. ## Notice The Council requires a supplier for the provision utilities bureau and bill validation services. The requirement is split into 2 separate Lots as follows. Bidders may bid for one or both lots. Applicants should indicate which lots they are bidding for. No more than one Applicant will be appointed to each lot. Lot 1 Gas and Power Lot 2 Water The Contractor will be required to support Birmingham City Council through the delivery of the service including, but not limited to, and pursuant to the other parts of this Contract, the following activities and facilities: o Account management o Utility bill validation and processing o Billing query system integrated with utility suppliers o Detailed monthly high level reporting o Additional/regular energy reporting requirements o Management of meter operator agreements o Help desk provision o Support for utility procurement o Attendance of meetings o Calculation of utility budgets o Calculation of utility accruals o Benchmarking o Monthly KPI reporting This contract will be for a period of 15 months commencing 1st January 2021 until 31st March 2022. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by 5pm on 30th October 2020 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c72967d6-8b0d-4cea-901c-787370f764cb | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jan 2021 | | Submission deadline | 30 Oct 2020 | | Future notice date | Not specified | | Award date | 21 Dec 2020 | | Contract period | 1 Jan 2021 - 31 Mar 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £55,723 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | INSPIRED ENERGY | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48444100 - Billing system - 72253000 - Helpdesk and support services - 72253100 - Helpdesk services ## Release History - 4 Jan 2021 at 14:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c72967d6-8b0d-4cea-901c-787370f764cb ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c72967d6-8b0d-4cea-901c-787370f764cb 4th January 2021 - Awarded contract notice on Contracts Finder ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f17bf0be-d144-4d9e-b4ba-d350da6ab441.json.