--- title: "NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event" ocid: "ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513.json" source: "Contracts Finder" current_stage: "Planning" buyer: "SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST" published: "2023-01-20" --- # NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event Buyer: SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513.json) ## Summary The Surrey and Borders Partnership NHS Foundation Trust is planning the NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Market Engagement Event. This tender falls under the health services industry category and is located in Leatherhead with a due date for engagement set on 24th February 2023. The procurement stage is currently in the planning phase, and interested parties can attend individual provider level sessions to provide feedback on the draft service specification and financial model. This opportunity by the NHS Trust aims to deliver innovative solutions in non-emergency patient transport, including transport, logistics, technology solutions, call centre operations, and customer services. Businesses experienced in these areas would be well-suited to compete and contribute to the sustainable solution for the future. Interested parties can engage in sessions scheduled on 20th and 23rd February 2023, at Surrey Heartlands ICB in Woking, to discuss the draft service specification and ask questions for consideration. ## Notice NHS Surrey Heartlands Non-Emergency Patient Transport Service (NEPTS) Individual provider market engagement sessions In December 2022, Surrey Heartlands Integrated Care Board (ICB) delivered an initial pre-market engagement event whereby interested parties were invited to learn more about our plans for the future of Non-Emergency Patient Transport (NEPTS) and share relevant feedback and information to support next steps. We are now pleased to be in a position to invite further engagement, and would welcome attendance at individual provider level sessions by interested parties with experience and expertise in the delivery of; transport, logistics, technology solutions (such as dynamic route planning, booking and customer SMS text notifications), call centre operations, customer services and other provisions relevant to the delivery of NEPTS, to provide feedback on our draft NEPTS service specification and anticipated financial model. This is an opportunity to engage in an exciting piece of work that seeks to deliver innovative solutions and collaborative ways of working to respond to client and service user needs, creating a sustainable solution for the future. Click on the links below to take up this opportunity and book an individual provider level meeting, in person, with members of the Surrey Heartlands NEPTS procurement team. If you are unable to book a slot this is because it has already been taken. Please try an alternative time. Should you find that all sessions have been booked please email syheartlandsicb.ptstransformation@nhs.net. We will endeavour to arrange an alternative time for you, but this will be a virtual MS Teams meeting. Following registration, early in the week commencing 13th February, you will be sent the draft service specification and some questions for consideration. Thank you in advance for your efforts in reviewing the document and your willingness to discuss it with us. 20th February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/516666081157 * 11am to 12pm o https://www.eventbrite.co.uk/e/519000292847 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519001957827 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519002740167 * 3.30pm to 4.30pm o https://www.eventbrite.co.uk/e/519004465327 23rd February 2023 at Surrey Heartlands ICB, 1st Floor, Dukes Court, Duke St, Woking GU21 5BH * 9.30am to 10.30am o https://www.eventbrite.co.uk/e/519005638837 * 11am to 12pm o https://www.eventbrite.co.uk/e/519007554567 * 12.30pm to 1.30pm o https://www.eventbrite.co.uk/e/519008928677 * 2pm to 3pm o https://www.eventbrite.co.uk/e/519010202487 * 3.40pm to 4.30pm o https://www.eventbrite.co.uk/e/519011977797 Please note: No parking is available at this location. There are plentiful public car parks in the local vicinity, the nearest being Victoria Way car park | Woking Borough Council ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f6f39c4-5e45-4288-ad2c-4cd226d5192a | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jan 2023 | | Submission deadline | Not specified | | Future notice date | 24 Feb 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST | | Locality | LEATHERHEAD | | Post town | Kingston upon Thames | | Postcode | KT22 9AE | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ26 East Surrey | | Local authority | Mole Valley | | Electoral ward | Leatherhead South | | Westminster constituency | Epsom and Ewell | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 20 Jan 2023 at 14:45 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4f6f39c4-5e45-4288-ad2c-4cd226d5192a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4f6f39c4-5e45-4288-ad2c-4cd226d5192a 20th January 2023 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9b66f99f-6179-458b-b75b-afb0a57b8041 Site location map is attached ## Notice URLs - https://www.eventbrite.co.uk/e/516666081157 - https://www.eventbrite.co.uk/e/519000292847 - https://www.eventbrite.co.uk/e/519001957827 - https://www.eventbrite.co.uk/e/519002740167 - https://www.eventbrite.co.uk/e/519004465327 - https://www.eventbrite.co.uk/e/519005638837 - https://www.eventbrite.co.uk/e/519007554567 - https://www.eventbrite.co.uk/e/519008928677 - https://www.eventbrite.co.uk/e/519010202487 - https://www.eventbrite.co.uk/e/519011977797 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f193a154-5e0e-4415-9326-66d738d3e513.json.