--- title: "FWK1117 - External Independent Complaints and Grievance Policy Investigators" ocid: "ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5.json" source: "Contracts Finder" current_stage: "Tender" buyer: "PARLIAMENT UK" published: "2018-06-27" --- # FWK1117 - External Independent Complaints and Grievance Policy Investigators Buyer: PARLIAMENT UK Current stage: Tender OCID: ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5.json) ## Summary The Houses of Parliament, located in Westminster, London, is currently in the tender stage of its procurement process for the contract titled "FWK1117 - External Independent Complaints and Grievance Policy Investigators." This tender is classified under the business services industry, specifically relating to law, marketing, consulting, recruitment, printing, and security. The deadline for tender submissions is set for 12:00 noon UK time on 23 July 2018, with the contract period expected to commence on 15 August 2018 and last until 14 August 2022. The procurement method is an open procedure, indicating that it is above the threshold for competitive bidding, with a total budget of £200,000. This tender offers significant opportunities for growth, particularly for small and medium enterprises (SMEs) specialising in services related to investigations, law, or consultancy. Businesses that can demonstrate experience in dealing with complaints and grievance policies will be well-positioned to compete. As this procurement aims to establish a framework agreement for sourcing external independent investigators, companies equipped to manage such investigations efficiently can leverage this opportunity to expand their clientele and enhance their market presence. ## Notice The Houses of Parliament is seeking to establish a framework agreement through which external independent investigators will be sourced when required in line with its Independent Complaints and Grievance Policy. Additional information: The ITT documents will be accessible at the Houses of Parliament's e-procurement portal: http://in-tendhost.co.uk/parliamentuk. Tender submissions must be uploaded to the e-procurement portal; electronic responses submitted via e-mail are not acceptable. To access these documents select the tender reference FWK1117 in the 'current tenders' list, click on the 'view tender details' and express interest by clicking on the button provided. You will need to register your company details, thereafter you will be issued with a username and password. If you have previously registered with In-Tend, please follow the link shown which will redirect you to the home page where you can log on using your existing username and password to collect the tender documents. If you have registered and forgotten your username and password, click on the 'forgotten password' link on the In-Tend homepage. Please keep this username and password secure and do not pass it to any third parties. If you are experiencing problems, please contact the PPCS Business Support team via email: ppcs@parliament.uk or call +44 (0)207 219 1600 for further assistance. You are advised to allow sufficient time when responding to this ITT, and for the full uploading of documents, prior to the closing date of 12.00 noon UK time on 23 July 2018. Late tenders will not be accepted. If you are uploading multiple documents you will have to individually load one document at a time or you can opt to zip all the documents in an application such as WinZip or WinRAR. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d61eee0-2b19-4d4a-af72-7cb1c429e3cf | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Jun 2018 | | Submission deadline | 23 Jul 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Aug 2018 - 14 Aug 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PARLIAMENT UK | | Locality | LONDON | | Post town | South West London | | Postcode | SW1A 0PW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security ## Release History - 27 Jun 2018 at 13:06 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1d61eee0-2b19-4d4a-af72-7cb1c429e3cf - 27 Jun 2018 at 13:03 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1d61eee0-2b19-4d4a-af72-7cb1c429e3cf - 27 Jun 2018 at 13:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1d61eee0-2b19-4d4a-af72-7cb1c429e3cf ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1d61eee0-2b19-4d4a-af72-7cb1c429e3cf 27th June 2018 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/parliamentuk/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://in-tendhost.co.uk/parliamentuk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1a01b08-fd54-4b88-a9d8-6d69bdc2a3f5.json.