---
title: "Housing Call Handling System cloud based software"
ocid: "ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DUDLEY MBC"
published: "2023-10-27"
---

# Housing Call Handling System cloud based software

Buyer: DUDLEY MBC  
Current stage: Award  
OCID: ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831.json)

## Summary

The contract for a Housing Call Handling System cloud-based software has been awarded by DUDLEY MBC in West Midlands, United Kingdom. The procurement method used was selective, involving a call-off from a framework agreement. The contract, valued at £100,000 GBP, commenced on 23rd October 2023 and will end on 22nd October 2026.

This opportunity, suited for businesses offering industry-specific software services, was awarded to TRIVONI SOFTWARE LTD. With a 3-year initial contract period and potential extension, SMEs can leverage this tender to secure contracts within the services sector. Businesses keen on providing tailored software solutions to the public sector in the West Midlands region should explore this lucrative opportunity.

## Notice

Contract award for Cloud based Housing Call Handling System software via G-Cloud-13

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d890ba1c-a3f7-4b44-ad8b-534cce83111a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2023 |
| Submission deadline | 28 Sep 2023 |
| Future notice date | Not specified |
| Award date | 27 Sep 2023 |
| Contract period | 22 Oct 2023 - 22 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £126,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUDLEY MBC |
| Locality | DUDLEY |
| Post town | Dudley |
| Postcode | DY1 9TD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | St. James's |
| Westminster constituency | Dudley |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRIVONI SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 27 Oct 2023 at 08:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d890ba1c-a3f7-4b44-ad8b-534cce83111a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d890ba1c-a3f7-4b44-ad8b-534cce83111a
  27th October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1a190da-ab8b-403a-be79-dd279cb73831.json.