---
title: "Managed Desktop Service"
ocid: "ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2018-04-18"
---

# Managed Desktop Service

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6.json)

## Summary

The procurement process for the Managed Desktop Service, valued at £90,000,000, was conducted by H M Revenue & Customs, located in Telford, England. The procurement method employed was a selective approach via competitive dialogue since it exceeded the threshold. The tender period concluded on 31 January 2017, and the contract commenced on 1 July 2017, with a duration extending until 30 June 2020. This service falls under the services category, primarily involving desktop computing and related software.

This tender presents significant opportunities for businesses in the IT services and software development sectors, particularly those with expertise in desktop computing and support infrastructures. Companies that specialise in managing computing environments, end-user services, and desktop publishing are particularly well-placed to compete. As this contract has been awarded to Fujitsu (FTS) Limited, new entrants or smaller firms may seek sub-contracting opportunities to engage with the ongoing requirements outlined in the award notice.

## Notice

HMRC's Managed Desktop covers all of the activities related to managing, supporting and developing the Authority's distributed computing environment and includes: End User Hardware and Software, End User Services and Support, Administrative Infrastructure, Test Environments, End User Experience Monitoring and Procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3a91a996-f8ed-495f-b9dd-a4c4baa51151 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2018 |
| Submission deadline | 31 Jan 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 30 Jun 2017 - 30 Jun 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000,000 |
| Lots value | Not specified |
| Awards value | £79,352,530 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU (FTS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 30213300 - Desktop computer
- 48315000 - Desktop-publishing software package
- 72212315 - Desktop-publishing software development services
- 79553000 - Desktop publishing services

## Release History

- 18 Apr 2018 at 07:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3a91a996-f8ed-495f-b9dd-a4c4baa51151

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3a91a996-f8ed-495f-b9dd-a4c4baa51151
  18th April 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1b545e3-4e3a-4837-9a3f-06f0928176a6.json.