---
title: "Service Desk Managed Service"
ocid: "ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LICHFIELD DISTRICT COUNCIL"
published: "2025-01-23"
---

# Service Desk Managed Service

Buyer: LICHFIELD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38

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## Summary

Lichfield District Council has completed the procurement process for a Service Desk Managed Service, classified under IT services including consulting, software development, Internet, and support (CPV: 72000000). The procurement method utilised was a call-off from a framework agreement, categorised as selective. The procurement process has progressed to the Award stage, with Razorblue Ltd being awarded the contract valued at £280,800. The contract period is set to run from the 1st of December 2024 to the 30th of November 2027. This project is to be located in the West Midlands region of the United Kingdom.

This tender presents significant opportunities for companies specialising in IT services, particularly those experienced in managed IT service provision. Small and medium-sized enterprises (SMEs) as well as organisations driven by values and social enterprises (VCSEs) are well-suited to compete for such contracts through similar frameworks. Involvement in this type of public procurement can enhance business growth by establishing long-term relationships with local governmental bodies and demonstrating capability in managing substantial IT service contracts.

## Notice

Managed IT Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da9937f9-58d8-48af-a646-ee4e98786571 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2025 |
| Submission deadline | 1 Jun 2024 |
| Future notice date | Not specified |
| Award date | 31 May 2024 |
| Contract period | 1 Dec 2024 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £280,800 |
| Lots value | Not specified |
| Awards value | £280,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LICHFIELD DISTRICT COUNCIL |
| Locality | LICHFIELD |
| Post town | Walsall |
| Postcode | WS13 6YX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Lichfield |
| Electoral ward | Stowe |
| Westminster constituency | Lichfield |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RAZORBLUE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Jan 2025 at 10:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da9937f9-58d8-48af-a646-ee4e98786571

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da9937f9-58d8-48af-a646-ee4e98786571
  23rd January 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1c8c5ae-d121-488e-86ba-5074f5207f38.json.