---
title: "Friends & Family Test System"
ocid: "ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2021-03-24"
---

# Friends & Family Test System

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb.json)

## Summary

The procurement process involves the Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, which has conducted a tender for a "Friends & Family Test System". This initiative falls under the survey services industry category and is located in King's Lynn, England, with the contract having commenced on 1st February 2021 and concluding on 31st January 2022. The procurement method utilised was selective, through a call-off from a framework agreement, and the awarded contract is valued at £33,209.94, indicating a complete status of this tender.

This tender presents opportunities for businesses, particularly those focused on providing survey services and healthcare communications. Companies with experience in delivering systems that enhance patient feedback processes would be particularly well-suited to compete. As the awarded supplier, Healthcare Communications UK Limited is a prime example of a business capable of thriving in this space, suggesting a potential market for other similar firms to engage in future healthcare-related procurement initiatives.

## Notice

Friends & Family Test System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e7dc9fd-8c04-4415-aa46-35322de8eb4c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2021 |
| Submission deadline | 31 Jan 2021 |
| Future notice date | Not specified |
| Award date | 31 Jan 2021 |
| Contract period | 1 Feb 2021 - 31 Jan 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,209 |
| Lots value | Not specified |
| Awards value | £33,209 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 24 Mar 2021 at 08:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e7dc9fd-8c04-4415-aa46-35322de8eb4c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e7dc9fd-8c04-4415-aa46-35322de8eb4c
  24th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f1d574a7-1d64-466b-baa8-a09307dd8acb.json.