---
title: "Mainstay System (Liverpool City Region DN712458) Web-based Client management system for homeless accommodation."
ocid: "ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2024-12-05"
---

# Mainstay System (Liverpool City Region DN712458) Web-based Client management system for homeless accommodation.

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae

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## Summary

Wirral Borough Council has awarded a contract to Liverpool YMCA for the provision of a web-based client management system for homeless accommodation, called the Mainstay System, in the Liverpool City Region. The previous procurement stage was completed on 1st April 2024, and the awarded contract period is from 1st July 2024 to 30th June 2027. This project, with an estimated value of £102,780, falls under the industry category of "Other community, social and personal services" and will benefit local authorities, service users, and key stakeholders working with vulnerable households affected by homelessness across England.

This tender presents significant business growth opportunities for companies specialising in IT systems, client management, and social services support. Small and Medium-sized Enterprises (SMEs) are particularly well-suited to compete for such contracts due to their agility and innovation in developing client-centric solutions. The open procurement method used indicates that competitive participation was encouraged, providing a fair platform for potential suppliers to demonstrate their capabilities in delivering essential community services.

## Notice

The MainStay access gateway consists of an IT system and dedicated advice and support to commissioned services, local authorities, service users and key stakeholders working with vulnerable households affected by homelessness across the LCR. This includes the delivery of: * An Advice Line / Help Desk for commissioned services / referrers * System Training for all users, including the development of guidance manuals and system alerts * Project management * Reporting, data analysis and data cleansing, * Regular system audits, including contacting individuals who are at risk of homelessness, providers whose services are managed through the system and other stakeholders who may be in contact with the team * Licence negotiations between the IT developer CDP and the 6 Local Authorities which use the gateway system. The MainStay system assists Adult Services commissioners with pathway management, contract and performance management including measuring KPI's, for all commissioned services which are obliged to use the system. Liverpool City Council have lead on a procurement exercise on behalf of the Liverpool City Region Council's DN712458 This publication is a record of Wirral Councils partner agreement for this procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/76f549f9-53a2-4c28-b1e8-48ec3b6980f4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Dec 2024 |
| Submission deadline | 1 Apr 2024 |
| Future notice date | Not specified |
| Award date | 19 May 2024 |
| Contract period | 30 Jun 2024 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £102,780 |
| Lots value | Not specified |
| Awards value | £102,780 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LIVERPOOL YMCA |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 5 Dec 2024 at 18:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/76f549f9-53a2-4c28-b1e8-48ec3b6980f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/76f549f9-53a2-4c28-b1e8-48ec3b6980f4
  5th December 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f2060f65-924c-4655-80be-92394abdf2ae.json.