---
title: "Provision of an IT Managed Service (TEN-2223-005)"
ocid: "ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL EMPLOYMENT SAVINGS TRUST (NEST)"
published: "2023-08-17"
---

# Provision of an IT Managed Service (TEN-2223-005)

Buyer: NATIONAL EMPLOYMENT SAVINGS TRUST (NEST)  
Current stage: Award  
OCID: ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51

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## Summary

The National Employment Savings Trust (NEST) has awarded a contract for the provision of an IT Managed Service, valued at £11,500,000. The tender, titled "Provision of an IT Managed Service (TEN-2223-005)," was initiated through a selective procurement method by calling off from framework agreement CCS Technology Services 3 (RM6100). The contract period runs from July 13, 2023, to July 12, 2027. The procurement stage is at the award phase, with the award being granted to Exponential-e Limited on July 13, 2023.

This opportunity for business growth in the services category pertains to IT support services for NEST's Head Office IT estate. Small and medium-sized enterprises (SMEs) are suited to compete for this contract. The deadline for tender submissions was March 10, 2023. The contract location is in London, United Kingdom, with postal code E14 4PU. Interested businesses in computer support services can explore partnering with NEST for this significant IT support project.

## Notice

This contract is for the provision of an IT Managed Service to cover significant aspects of Nest's IT support, including but not limited to: - End user support - End user device management - System operations management and monitoring - Security management - Some third party licence management - Network infrastructure management - Hardware asset management - Software asset management The requirement is focused on Nest Corporation's Head Office IT estate. The contract has been awarded as a result of running a further competition under framework agreement CCS Technology Services 3 (RM6100).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/584a6bb3-e588-440d-9114-86dd7cf1e83d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2023 |
| Submission deadline | 10 Mar 2023 |
| Future notice date | Not specified |
| Award date | 12 Jul 2023 |
| Contract period | 12 Jul 2023 - 12 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,500,000 |
| Lots value | Not specified |
| Awards value | £11,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL EMPLOYMENT SAVINGS TRUST (NEST) |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPONENTIAL-E |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 17 Aug 2023 at 14:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/584a6bb3-e588-440d-9114-86dd7cf1e83d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/584a6bb3-e588-440d-9114-86dd7cf1e83d
  17th August 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f22d1fc6-2ec3-4539-829e-6c28ec079f51.json.