---
title: "WHPC00506"
ocid: "ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WALSALL HEALTHCARE NHS TRUST"
published: "2023-10-03"
---

# WHPC00506

Buyer: WALSALL HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0

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## Summary

The procurement process for this contract was awarded to Synertec Ltd by Walsall Healthcare NHS Trust. The contract titled "WHPC00506" falls under the industry category of Electronic mail service provider. The tender involved a hybrid mail service for patient communications, with a contract value of £56,210.11 GBP. The procurement method was selective, calling off from a framework agreement. The tender period ended on 27th March 2023, with a contract period starting on 1st April 2023 and ending on 31st March 2024.

This contract presents opportunities for SMEs and VCSEs in the services sector. Businesses providing printing and mail services, as well as digital communication solutions, are well-suited to compete. The contract with Walsall Healthcare NHS Trust aims to enhance patient communications efficiency and effectiveness through a hybrid mail service. Interested businesses should focus on meeting the digital communication needs of healthcare organisations to potentially secure similar procurement opportunities.

## Notice

Hybrid Mail Service - Direct Award - SBS10175 - Providing Printing and Mail and/or Digital patient communications from multiple Trust departments. Or any other service that the Supplier can provide that the Customer wishes to implement and utilise. The Supplier will be providing the Customer with a hybrid mail and digital communications solution. The Supplier will be dealing with communications that are produced through the Trust's multiple administration systems and will print, collate, insert, and post correspondence on the resident's behalf, or communicate digitally depending on the Customers and individuals known preferences. Additional information: Hybrid Mail Service - Direct Award - SBS10175 - Providing Printing and Mail and/or Digital patient communications from multiple Trust departments. Or any other service that the Supplier can provide that the Customer wishes to implement and utilise. The Supplier will be providing the Customer with a hybrid mail and digital communications solution. The Supplier will be dealing with communications that are produced through the Trust's multiple administration systems and will print, collate, insert, and post correspondence on the resident's behalf, or communicate digitally depending on the Customers and individuals known preferences.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b0c3498c-8f90-4de6-9436-e44ce7276ceb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2023 |
| Submission deadline | 27 Mar 2023 |
| Future notice date | Not specified |
| Award date | 25 Apr 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £56,210 |
| Lots value | Not specified |
| Awards value | £56,210 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL HEALTHCARE NHS TRUST |
| Locality | WALSALL |
| Post town | Walsall |
| Postcode | WS2 9PR |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | Pleck |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYNERTEC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72412000 - Electronic mail service provider

## Release History

- 3 Oct 2023 at 11:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b0c3498c-8f90-4de6-9436-e44ce7276ceb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b0c3498c-8f90-4de6-9436-e44ce7276ceb
  3rd October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f250b7fd-faed-4359-bb01-5745e1492cd0.json.