---
title: "Openscape telephony platform and associated applications"
ocid: "ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF EAST ANGLIA"
published: "2024-09-25"
---

# Openscape telephony platform and associated applications

Buyer: UNIVERSITY OF EAST ANGLIA  
Current stage: Award  
OCID: ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4

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## Summary

The University of East Anglia has successfully completed the tender process for the "Openscape telephony platform and associated applications," classified under the industry category "Telephone-answering machines" (CPV 32332200) and "Telephone network maintenance services" (CPV 50334110). The project includes support, maintenance, and licence costs to ensure uninterrupted phone communication on campus for staff and students. Located in Norwich (postal code NR4 7ST), the procurement began with a competitive bid process as per university regulations and has now reached the award stage. Key dates include the tender period end date on 31 August 2024 and the start of the contract period on 1 September 2024, lasting until 31 August 2027.

This contract presents significant growth opportunities for businesses specialising in telephony services and maintenance. It is particularly suited for large-scale enterprises capable of handling extensive support and maintenance tasks for university campuses. The winning supplier, Maintel Europe Ltd, exemplifies the type of large, established business needed to meet the University of East Anglia's rigorous requirements. Engaging in such tenders can provide substantial revenue and long-term business relationships, making it an attractive prospect for similar enterprises.

## Notice

Support, maintenance and license costs of UEA's telephone services to ensure phone communication is upheld on campus for staff and students. A single action tender has been undertaken.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c79c4a93-538a-4e35-92d2-b99ea2f69f5f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Competitive bids were sought in accordance to university regulations |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2024 |
| Submission deadline | 31 Aug 2024 |
| Future notice date | Not specified |
| Award date | 11 Sep 2024 |
| Contract period | 31 Aug 2024 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EAST ANGLIA |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7TJ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | University |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAINTEL EUROPE |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32332200 - Telephone-answering machines
- 50334110 - Telephone network maintenance services

## Release History

- 25 Sep 2024 at 14:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c79c4a93-538a-4e35-92d2-b99ea2f69f5f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c79c4a93-538a-4e35-92d2-b99ea2f69f5f
  25th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f27d65ba-a080-4e39-a4d5-da71175be4f4.json.