--- title: "Telecare and Assistive Technology" ocid: "ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TRAFFORD COUNCIL" published: "2021-12-01" --- # Telecare and Assistive Technology Buyer: TRAFFORD COUNCIL Current stage: Tender OCID: ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a.json) ## Summary Trafford Council is seeking suppliers for a tender titled "Telecare and Assistive Technology," aimed at providing a comprehensive Telecare service for local residents. This procurement falls within the health and social work services industry category and is located in England, UK. The procurement is currently in the active tender stage, with submissions closing on 10th January 2022. The contract duration is set to commence on 1st April 2022 and will last until 31st March 2029, with a total estimated value of £2,170,000. The procurement method is an open procedure, allowing any interested suppliers to submit their bids. This tender presents a significant opportunity for businesses specialising in technology-enabled care solutions and healthcare services. Companies that can establish a supply chain for telecare devices, manage referrals, and provide installation and support services would be particularly well-suited to compete. The focus on a 24/7 response service enhances the appeal for businesses looking to expand their offerings in the health and social care sector, making this a lucrative opportunity for small and medium-sized enterprises (SMEs) in this field. ## Notice Trafford Council would like to purchase a comprehensive TEC service which provides all the functions required to deliver a 24hour 7day a week telecare and assistive technology service for local residents. This includes the provision of the following key activities on behalf of Trafford Council: 1. Establishing a supply chain in order to purchase a range of TEC solutions to meet the needs of Trafford residents, including telecare which is commissioned by Trafford council and arrangements for private customers 2. Promoting the availability of TEC solutions to health and social care professionals and Trafford residents 3. Managing referrals for TEC support from a range of organisations and individuals, including private and Council customers 4. Completing home assessments and assessments of individual needs and identifying which TEC solutions would be most beneficial and most cost effective for the individual and the Council 5. Installation, maintenance, repair and uninstallation of TEC devices 6. The provision of an alert and response service to manage alerts from people in receipt of TEC and to respond appropriately to those alerts to support wellbeing outcomes. This should be available 24 hours a day, 7 days a week and 365 days of the year and should include: o The provision of an IT platform to manage calls and alerts from people who require support o The provision of a call centre to manage calls and to respond to alerts from people who use TEC o The provision of a community response team who can respond appropriately to alerts, concerns, urgent situations and emergencies, both remotely and through visits to someone's home ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c0ebfb9-c8ac-4391-b314-de236b862a05 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Dec 2021 | | Submission deadline | 10 Jan 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2022 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,170,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRAFFORD COUNCIL | | Locality | SALE | | Post town | Manchester | | Postcode | M33 7ZF | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Trafford | | Electoral ward | Sale Central | | Westminster constituency | Wythenshawe and Sale East | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 1 Dec 2021 at 14:12 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4c0ebfb9-c8ac-4391-b314-de236b862a05 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4c0ebfb9-c8ac-4391-b314-de236b862a05 1st December 2021 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.trafford.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f2c1fbc9-69ed-4e9f-b072-0ffdb10d079a.json.