--- title: "GB-Middlesbrough: Telephony" ocid: "ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29.json" source: "Contracts Finder" current_stage: "Tender" buyer: "TEESSIDE UNIVERSITY" published: "2019-07-03" --- # GB-Middlesbrough: Telephony Buyer: TEESSIDE UNIVERSITY Current stage: Tender OCID: ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29.json) ## Summary The public procurement process initiated by Teesside University is for telephony services, focusing on the "Installation services of line telephony equipment." The procurement is currently at the Tender stage, with the deadline for submissions set for 21st August 2019. This contract, valued at £1,000,000, is located in Middlesbrough, North East England. The selected supplier will assist in transitioning from the existing ageing systems to a modern setup supporting between 1,320 and 2,200 users, with a primary contract start date of 16th December 2019 and running until 15th December 2024, inclusive of possible extensions. This tender presents a significant opportunity for small and medium enterprises (SMEs), particularly those specialising in telecommunications and IT solutions. Businesses that offer installation and support services for telephony equipment, especially those capable of accommodating large scale user requirements, would be well-suited to compete. With the emphasis on updating legacy systems and providing scalable solutions, interested bidders should prepare to demonstrate their capacity to deliver effective service and support over the three-year contract period, along with optional extensions. ## Notice Teesside University's telephony services are primarily based upon two platforms: *Unify iSDX telephone system supporting approximately 2,000 telephones. *Microsoft Skype for Business (SfB) solution supporting approximately 200 telephones. Additionally, the University has invested in Microsoft Teams for their Unified Communication requirements for staff and students, supporting 800 academic staff and 4000 students. A recent assessment was completed on the risks associated with the continued use of its aging iSDX system. Accordingly, it is necessary for the University to commence a process to remove the dependency upon these systems. The University now wishes to appoint a supplier to assist with the implementation of its telephone service including: *The Provision of a replacement voice, associated applications and services to support between 1,320 and 2,200 users. The balance of users will use Microsoft Teams for their telephony requirements (these will be the more agile users). To accommodate the above, the proposed solution shall be designed to support all 2,200 users - but user licensing shall initially be provided for 1,320 (60%) of users. The Bidder shall base support pricing upon a three year contract period with two optional one year extensions (i.e. 3 + 1 + 1) and then indefinitely on a 12 month basis. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c40a6e87-f735-4c92-83e2-70418f73287e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Jul 2019 | | Submission deadline | 21 Aug 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 16 Dec 2019 - 15 Dec 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TEESSIDE UNIVERSITY | | Locality | MIDDLESBROUGH | | Post town | Cleveland | | Postcode | TS1 3BA | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC32 South Teesside | | Local authority | Middlesbrough | | Electoral ward | Central | | Westminster constituency | Middlesbrough and Thornaby East | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 51 - Installation services (except software) ### Codes - 51340000 - Installation services of line telephony equipment ## Release History - 3 Jul 2019 at 08:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c40a6e87-f735-4c92-83e2-70418f73287e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c40a6e87-f735-4c92-83e2-70418f73287e 3rd July 2019 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-GB-Middlesbrough:-Telephony/4WBH99W56Z Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f2d3092e-1d94-426f-9e67-1788e8ae2e29.json.