---
title: "Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles"
ocid: "ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CORNWALL COUNCIL"
published: "2022-05-23"
---

# Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles

Buyer: CORNWALL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829

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## Summary

The Cornwall Council is seeking to award a contract titled "Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles" to provide 24/7 light vehicle recovery services and additional operational support at the Tamar Bridge and Saltash Tunnel. This contract is set for an initial period of four years, starting on 1st January 2022 and running until 31st December 2025, with two possible one-year extensions. The procurement process was conducted using an open procedure, with the tender period closing on 27th September 2021. The total contract value is £1,350,000, and it falls under the breakdown and recovery services classification within the services category, located in the South West region of the United Kingdom.

This contract presents significant opportunities for businesses operating in the vehicle recovery and operational support sector, particularly those capable of mobilising resources quickly and efficiently. Small and medium-sized enterprises (SMEs) specialising in vehicle recovery, traffic management, and related services would be particularly well-positioned to compete, given the emphasis on quality service provision and safety standards. Companies with expertise in emergency response and operational logistics could also benefit from engaging with this contract, fostering business growth and expanding service capabilities in a critical infrastructure environment.

## Notice

The main intention of this proposed 4 year contract, with the option to extend by a further 2 x 12 month periods, is to ensure suitable service provision of a 24/7 availability light vehicle recovery service to limit disruption to traffic flow due to breakdowns on the four vehicle lanes over the Tamar Bridge and also in the adjacent Saltash Tunnel. The Service also requires other business critical and routine duties and activities as stated in the Scope and broad outline specification below: Primary duty: Light Vehicle Recovery * Provision of all staff, plant, equipment and insurances to carry out light vehicle recovery (up to 3.5 tonne gross vehicle weight) and traffic management for 24 hours per day, 7 days per week to ensure timely and safe recovery of vehicles to minimise hazards and disruption to users enabling the restoration of normal traffic flow in the shortest possible timescale. Ancillary duties: Operational support staff will also be required to undertake other activities and duties including but not restricted to the following. Business critical: * De-icing of South Cantilever Lane/Footpaths/Car Parks * Ensuring security of all buildings/offices within Tamar Bridge areas of jurisdiction * Start up/close down of Emergency Supply Generator * A roving resource providing support in dealing with emergencies or to investigate other causes for concern particularly during the late evening and early morning when Tamar Bridge staffing levels are at a minimum. Routine: * Transfer of Abnormal Load Crossing Receipts to Toll Plaza * Enforcement of 2 hour maximum parking in bridge car park * Removal of litter/debris from bridge grounds * Transfer of recycling materials to contractors Required skills All Operational Support Staff will have received training in vehicle recovery safety procedures from a recognized organisation such as the Institute of Vehicle Recovery (IVR) that works alongside the Road Assistance and Vehicle Recovery Sector, Health and Safety Executive and the Highways Agency to focus on the reduction of roadside injuries and fatalities through training and procedures. For each recovery the traffic management set up and take down works will be in accordance with the Department for Transport /Highways Agency Traffic Safety Measures and Signs for Road Works and Temporary Situations to Chapter 8 - Part 2: Operations. Location: Tamar Bridge Operational Support staff will be based in the Tamar Bridge Main Administration Office situated on the Plymouth side of the river Tamar and will have access to all welfare facilities. The full invitation to Tender and supporting tender documentation can be accessed via the supplyingthesouthwest.org.uk website and/or on the Proactis E-Procurement Portal, under the project reference DN538761 with the title Tamar Bridge Operational Support Services Contract incorporating Recovery of Light Vehicles.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a7bc5cfa-8ef4-43ce-869f-89567dae1322 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2022 |
| Submission deadline | 27 Sep 2021 |
| Future notice date | Not specified |
| Award date | 21 Dec 2021 |
| Contract period | 1 Jan 2022 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | £2,670,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORNWALL COUNCIL |
| Locality | TRURO |
| Post town | Truro |
| Postcode | TR1 3AY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK3 Cornwall and Isles of Scilly |
| ITL 3 | TLK30 Cornwall and Isles of Scilly |
| Local authority | Cornwall |
| Electoral ward | Truro Boscawen & Redannick |
| Westminster constituency | Truro and Falmouth |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TONKIN RECOVERY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50118100 - Breakdown and recovery services for cars
- 50118400 - Breakdown and recovery services for motor vehicles
- 50118500 - Breakdown and recovery services for motorcycles

## Release History

- 23 May 2022 at 13:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7bc5cfa-8ef4-43ce-869f-89567dae1322
- 11 Mar 2022 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c7a3772-d720-41df-91d5-c66b432480be
- 26 Aug 2021 at 11:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1473ca24-699c-4165-8119-7d88274be946

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a7bc5cfa-8ef4-43ce-869f-89567dae1322
  23rd May 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/6c7a3772-d720-41df-91d5-c66b432480be
  11th March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1473ca24-699c-4165-8119-7d88274be946
  26th August 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.cornwall.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f2d34d1f-1422-451d-9199-c763c37f5829.json.