---
title: "Tri.x Durham Safeguarding Children Partnership Procedures Manual Renewal Direct Award via G-Cloud 14"
ocid: "ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-05-06"
---

# Tri.x Durham Safeguarding Children Partnership Procedures Manual Renewal Direct Award via G-Cloud 14

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8

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## Summary

The procurement process initiated by Durham County Council involves the renewal of the Tri.x Durham Safeguarding Children Partnership Procedures Manual. The tender falls under the industry category of "Software package and information systems" with a CPV code of 48000000. This process was concluded in the "award" stage as of 6th May 2025, with the award going to the SME Signis Limited. The services are to be delivered in the North East region of the United Kingdom, specifically in Durham. A direct award was made through the G-Cloud 14 framework, a selective procurement method often employed for efficient contracting with pre-approved suppliers. The contract is set for a period starting from 1st April 2025 to 31st March 2029.

This tender presents significant opportunities for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in software packages and information systems. With the streamlined procurement approach of using a framework agreement, such tenders enable businesses to secure partnerships with public sector entities efficiently. Companies with expertise in child safeguarding and localised service provision, like Signis Limited, are well-positioned to benefit from contracts that ensure quality and continuity of service to public bodies such as the county council. The framework nature also suggests potential for future collaborations, allowing SMEs and VCSEs to demonstrate their specialised skills while providing sustainable growth pathways through public-sector engagements.

## Notice

Tri.x have provided the MA child protections procedures since 2015. The partners have been happy with the procedures and agencies have provided significant resource to review and ensure the procedures are localised to Durham. The request is that this is a single agency provider due to the above expertise, resource committed and no one else provides the level of service and expertise provided. The service is well delivered and value for money and therefore, a direct award to the incumbent OEM provider for the system via the G-Cloud 14 framework agreement has been utilised as the most suitable route to market.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/85670c30-d5d1-45d4-b0fe-f794ca8f0967 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 May 2025 |
| Submission deadline | 28 Mar 2025 |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £27,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UQ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SIGNIS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 6 May 2025 at 10:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/85670c30-d5d1-45d4-b0fe-f794ca8f0967

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/85670c30-d5d1-45d4-b0fe-f794ca8f0967
  6th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f2d441ce-f666-4e4d-a0d2-a8410eb5f6a8.json.