---
title: "Social Media Monitoring Solution"
ocid: "ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2023-09-18"
---

# Social Media Monitoring Solution

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2.json)

## Summary

The Financial Conduct Authority has awarded a contract for a Social Media Monitoring Solution to FENIX MEDIA LTD T/A PULSAR. The contract is for a total amount of £1,206,750 and has a duration from 10th July 2023 to 9th July 2025. The procurement method used was an open procedure, with the tender period closing on 8th February 2023.

This opportunity could be of interest to businesses involved in IT services such as consulting, software development, and Internet support. Companies providing social media listening tools or services tailored to the financial industry may find this tender particularly suitable. The procurement is at the award stage, presenting an opportunity for businesses to engage with the Financial Conduct Authority to offer innovative solutions in digital intelligence exploitation.

## Notice

The FCA's Digital Intelligence Exploitation Department has entered a contract for social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8fb42542-230a-4207-8ca0-dbb1d84a1b80 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2023 |
| Submission deadline | 8 Feb 2023 |
| Future notice date | Not specified |
| Award date | 8 Feb 2023 |
| Contract period | 9 Jul 2023 - 9 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,206,750 |
| Lots value | Not specified |
| Awards value | £1,206,750 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA LTD T/A PULSAR |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 18 Sep 2023 at 13:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8fb42542-230a-4207-8ca0-dbb1d84a1b80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8fb42542-230a-4207-8ca0-dbb1d84a1b80
  18th September 2023 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=809848005
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f32755f9-b009-4dbb-920f-73e6b797e4f2.json.