---
title: "CHARM Enterprise Service Bus (ESB) Software Warranty"
ocid: "ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2023-11-28"
---

# CHARM Enterprise Service Bus (ESB) Software Warranty

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489

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## Summary

The National Highways organisation has awarded a contract for the provision of warranty support and technical consultancy for the CHARM Enterprise Service Bus (ESB) software. The procurement method used was selective, calling off from a framework agreement. The contract value is £200,000 in GBP, with a contract period from 6th October 2023 to 12th September 2024. The tender period ended on 12th September 2023. The buying organisation is based in Guildford, England, and the industry category is services.

This public procurement tender presents an opportunity for businesses specialising in networking software development services, custom software development services, software support services, or maintenance of information technology software. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, highlighting a focus on supporting smaller businesses in the procurement process.

## Notice

The Enterprise Service Bus (ESB) is a critical component of National Highways' Advanced Traffic Management System (ATMS), which is currently in the process of being deployed across all seven Regional Control Centres as part of the CHARM Programme. The ATMS has been developed by Kapsch TrafficCom AG under a contract awarded in 2015, with the design and development of the ESB element sub-contracted to CGI IT UK Limited. Provision of warranty support and ad hoc technical consultancy for the CHARM ESB for a 12-month period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b7cfd3a3-09c8-40e6-b612-e1b7a29ccd9a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 12 Sep 2023 |
| Future notice date | Not specified |
| Award date | 11 Sep 2023 |
| Contract period | 5 Oct 2023 - 12 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212210 - Networking software development services
- 72230000 - Custom software development services
- 72261000 - Software support services
- 72267100 - Maintenance of information technology software

## Release History

- 28 Nov 2023 at 16:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b7cfd3a3-09c8-40e6-b612-e1b7a29ccd9a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b7cfd3a3-09c8-40e6-b612-e1b7a29ccd9a
  28th November 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://nationalhighways.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f339a289-2df0-4054-be71-593d23765489.json.