---
title: "Portsmouth Advice Service 2022 - AWARD"
ocid: "ocds-b5fd17-f3922cda-88c8-4947-a357-3ff8d46008c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3922cda-88c8-4947-a357-3ff8d46008c6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f3922cda-88c8-4947-a357-3ff8d46008c6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f3922cda-88c8-4947-a357-3ff8d46008c6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PORTSMOUTH CITY COUNCIL"
published: "2022-08-26"
---

# Portsmouth Advice Service 2022 - AWARD

Buyer: PORTSMOUTH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f3922cda-88c8-4947-a357-3ff8d46008c6

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## Summary

The Portsmouth City Council has awarded a contract for the provision of an open access social welfare advice service for adults in Portsmouth. The contract is valued at approximately £295,000 per year, totalling £1,475,000 over a maximum 5-year term. The service is designed to offer expert advice on various areas such as housing, welfare benefits, debt, and employment rights. Tenderers are required to provide their own accommodation centrally located in Portsmouth. The contract was awarded on 5th August 2022, with the service commencement targeted for 1st November 2022.

This tender represents an opportunity for businesses specialising in guidance and counselling services to provide valuable support to the Portsmouth community. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate. Businesses with expertise in social welfare advice, housing, income maximisation, and general family support are well-suited to compete for this contract. The open procurement method allows for fair competition among qualified suppliers, fostering innovation and service excellence within the industry category.

## Notice

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. This will provide an opportunity for specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant. The Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services. The Service will offer advice in-person from an accessible location or locations in Portsmouth and by telephone, email and other channels that meet the needs of customers. Tenderers will be required to provide their own accommodation for the delivery of this service which must be centrally located and easily accessible. All advice provided must be completely free of charge, confidential and impartial. The awarded provider should expect to receive over 12,000 customer contacts a year. The council is targeting to have awarded the contract on 5 August 2022 to allow for service commencement on 1 November 2022. The contract will be let for an initial term of 3 years which may then run for a further 2 years in increments set by the Council to a total maximum term of 5 years, subject to performance and at the sole option of the Council. The estimated total contract value IRO PS295,000 pa, PS1,475,000 over maximum 5 year contract term. This is based on the current funding for the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7357bfbd-bae0-4f38-84bc-e84d66879e11 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2022 |
| Submission deadline | 30 Jun 2022 |
| Future notice date | Not specified |
| Award date | 4 Aug 2022 |
| Contract period | 1 Nov 2022 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PORTSMOUTH CITY COUNCIL |
| Locality | HAMPSHIRE |
| Post town | Portsmouth |
| Postcode | PO1 2AL |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Charles Dickens |
| Westminster constituency | Portsmouth South |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 26 Aug 2022 at 13:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7357bfbd-bae0-4f38-84bc-e84d66879e11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7357bfbd-bae0-4f38-84bc-e84d66879e11
  26th August 2022 - Awarded contract notice on Contracts Finder

## Provenance

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