---
title: "ISF: Women, Peace and Security Helpdesk"
ocid: "ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE"
published: "2025-04-22"
---

# ISF: Women, Peace and Security Helpdesk

Buyer: FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581)  
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## Summary

The Foreign Commonwealth and Development Office (FCDO) has completed the procurement process for the "ISF: Women, Peace and Security Helpdesk", aimed at supporting HMG on programming detailed under UNSCR 1325. The tender falls under the services category with a focus on helpdesk services, identified by CPV code 72253100. The procurement was conducted via a selective method, specifically a call-off from a framework agreement, with a tender period concluding on 30th January 2025. The project covers delivery across the British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom, with the contract running from 7th April 2025 to 31st March 2028. The contract was awarded on 28th March 2025 for a total of £2,100,000 to Saferworld, a company based in London.

This procurement offers substantial opportunities for growth, particularly for large-scale service providers with expertise in helpdesk operations. SMEs have been specified as suitable candidates for such contracts, offering a pathway for smaller businesses to penetrate larger markets and enhance their capabilities within government procurement. Businesses with a focus on security, peace advocacy, or related advisory services could find this type of tender particularly relevant to their growth strategies, enabling them to expand their expertise and increase their influence on public sector engagements worldwide.

## Notice

To provide Helpdesk services and expertise to support HMG on Women, Peace and Security programming (UNSCR 1325)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cdd3af77-3ac7-4cb3-9677-487d3248a813 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2025 |
| Submission deadline | 30 Jan 2025 |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | 6 Apr 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,150,000 |
| Lots value | Not specified |
| Awards value | £2,100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOREIGN COMMONWEALTH AND DEVELOPMENT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SAFERWORLD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253100 - Helpdesk services

## Release History

- 22 Apr 2025 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cdd3af77-3ac7-4cb3-9677-487d3248a813

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cdd3af77-3ac7-4cb3-9677-487d3248a813
  22nd April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f3aaa4c1-2eb5-4dce-9911-56bbd367b581.json.