---
title: "Halton Housing - Telephony Services Invitation to Tender - AWARD"
ocid: "ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CIRRUS PURCHASING"
published: "2021-03-23"
---

# Halton Housing - Telephony Services Invitation to Tender - AWARD

Buyer: CIRRUS PURCHASING  
Current stage: Award  
OCID: ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f.json)

## Summary

The Halton Housing - Telephony Services Invitation to Tender has been awarded by Cirrus Purchasing, located in Cheshire, United Kingdom. This contract, classified under services with a focus on Software as a Service (SaaS) for a cloud-based contact centre and telephony solution, is set to run from 1st July 2021 to 30th June 2024. The tender period concluded on 22nd January 2021, and the awarded contract is valued at £195,000. The procurement method employed was a selective procedure.

This tender presents an opportunity for businesses specialising in telephony and contact centre technologies, particularly those offering cloud-based solutions. Small and medium-sized enterprises (SMEs) with expertise in deploying Microsoft Teams as part of their service offerings would be particularly well-suited to compete for similar contracts. Engaging in such tenders can facilitate growth by providing access to government contracts and enhancing market visibility.

## Notice

The client sought bids from service providers to participate in a tender for a Software as a Service (SaaS) cloud-based contact centre & telephony solution provider. This includes utilising Microsoft (MS) Teams as the main telephony solution. Full details of the required service can be found within the tender documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2021 |
| Submission deadline | 22 Jan 2021 |
| Future notice date | Not specified |
| Award date | 23 Feb 2021 |
| Contract period | 30 Jun 2021 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £65,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CIRRUS PURCHASING |
| Locality | CHESHIRE |
| Post town | Warrington |
| Postcode | WA8 0TD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Halton |
| Electoral ward | Halton View |
| Westminster constituency | Widnes and Halewood |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | M247 |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Mar 2021 at 09:53 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
- 23 Mar 2021 at 09:18 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
- 23 Mar 2021 at 09:10 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
- 19 Mar 2021 at 12:14 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
- 19 Mar 2021 at 11:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0e984d0a-c57d-46c4-8839-cd6bac2bd28a
  23rd March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f3c021d6-0dfb-43db-b777-6420fbbe909f.json.