---
title: "DSF Innovation Forum - Case Management Optimisation (CMO) Use Cases"
ocid: "ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2025-06-25"
---

# DSF Innovation Forum - Case Management Optimisation (CMO) Use Cases

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721.json)

## Summary

The public procurement process titled "DSF Innovation Forum - Case Management Optimisation (CMO) Use Cases" was conducted by the Financial Conduct Authority (FCA) in London, United Kingdom. The procurement focused on IT services, including consulting, software development, and support. The tender, initiated as a call-off from a framework agreement, moved to the award stage with Deloitte LLP as the selected supplier. Although the process is complete, the contract period stretches from 14th April 2025 to 14th June 2026. With a final contract value of £1,736,323, the tender period concluded on 11th September 2024. The procurement method was selective, indicating a streamlined, competitive bidding process among pre-qualified companies.

This contract offers significant business growth opportunities, particularly for large-scale firms specialising in IT services and management optimisation. Despite its unsuitability for SMEs and VCSEs, established companies with a track record in delivering high-quality technology and consulting solutions can thrive. The procurement demonstrates a promising venture in the digital optimisation sector, crucial for firms keen to establish strong partnerships with leading regulatory institutions like the FCA. Engaging in such contracts could expand service portfolios and access advanced sector-specific innovations and solutions.

## Notice

Case Management Optimisation. Professional services to deliver 3 x POC trials with the option to delivery full solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/32fb4650-6e14-4dd8-9884-9b42bbfd721e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2025 |
| Submission deadline | 11 Sep 2024 |
| Future notice date | Not specified |
| Award date | 14 Mar 2025 |
| Contract period | 13 Apr 2025 - 14 Jun 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,736,323 |
| Lots value | Not specified |
| Awards value | £898,338 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE LLP - FCA - LONDON EC4A 3BQ |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 25 Jun 2025 at 12:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/32fb4650-6e14-4dd8-9884-9b42bbfd721e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/32fb4650-6e14-4dd8-9884-9b42bbfd721e
  25th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f3ee7e88-d5fb-4aa5-8d6c-5a6c1ebab721.json.