---
title: "Social Media Listening tool"
ocid: "ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-03-29"
---

# Social Media Listening tool

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379)  
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## Summary

The Department for Work and Pensions has awarded a contract for the delivery of a Social Media Listening tool. This procurement falls under the IT services category and had a total value of £109,200. The procurement method used was selective, with the tender period ending on 17th March 2023. The contract period will run from 1st April 2023 to 31st March 2024. The buying organisation is located in London, England.

This tender presents an opportunity for businesses specialising in IT services, consulting, software development, and Internet support. Small and medium-sized enterprises (SMEs) are encouraged to participate as the tender is suitable for them. The contract was awarded to Runtime Collective Limited, a large-scale supplier based in Brighton. Businesses interested in providing software tools for social media monitoring and trend analysis should consider engaging with the Department for Work and Pensions.

## Notice

To provide a software tool with the functionality to search across all major networks news and review site, blogs and forums to identify trends and topics. This order is for the delivery of the G-Cloud service as described in the service offering above and embedded below in G-Cloud 13 services required section below.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc834f21-e96f-4eb5-aa07-df7d3c2f256f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2023 |
| Submission deadline | 17 Mar 2023 |
| Future notice date | Not specified |
| Award date | 20 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £109,200 |
| Lots value | Not specified |
| Awards value | £54,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNTIME COLLECTIVE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 29 Mar 2023 at 09:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc834f21-e96f-4eb5-aa07-df7d3c2f256f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc834f21-e96f-4eb5-aa07-df7d3c2f256f
  29th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3dd84f3e-049a-458f-8a4e-b77218f7ffe5
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f3fe99e3-2883-46e1-972d-93e3bca12379.json.