---
title: "ITSM Roadmap Consultation"
ocid: "ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS DIGITAL"
published: "2020-02-20"
---

# ITSM Roadmap Consultation

Buyer: NHS DIGITAL  
Current stage: Award  
OCID: ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c.json)

## Summary

The procurement process involves NHS Digital, which is based in Leeds, England, seeking a partner for an ITSM Roadmap Consultation project. This project aims to assess transition roadmap options for the procurement of an IT Service Management (ITSM) tool. The tender was completed with a total contract value of £66,000. It was undertaken using a selective procurement method, through a call-off from the CCS framework Gcloud 11 (RM1557.11). The tender period ended on 31 January 2020, while the contract commenced on 10 February 2020 and is set to conclude on 31 March 2020. The industry category is IT services, specifically focusing on consulting, software development, Internet, and support.

This tender creates opportunities for businesses, particularly small and medium enterprises (SMEs) and voluntary community social enterprises (VCSEs), to engage in public sector contracting within the IT services sector. Companies with expertise in IT consultancy, software development, and project assurance services would be well-positioned to compete for similar contracts. The engagement with NHS Digital can enhance business growth by tapping into further public sector innovations, particularly within the realm of IT service management.

## Notice

A partner to assess the transition roadmap options avaialble including testing and assurance, to support the procurement of a IT Service Management ITSM) tool. Contract under CCS framework Gcloud 11 (RM1557.11)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/62f5d08b-f329-4d85-b0d4-17df7578f93e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2020 |
| Submission deadline | 31 Jan 2020 |
| Future notice date | Not specified |
| Award date | 3 Feb 2020 |
| Contract period | 10 Feb 2020 - 31 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,000 |
| Lots value | Not specified |
| Awards value | £66,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS DIGITAL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 6AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CYSIAM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Feb 2020 at 11:45 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62f5d08b-f329-4d85-b0d4-17df7578f93e
- 20 Feb 2020 at 11:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/62f5d08b-f329-4d85-b0d4-17df7578f93e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/62f5d08b-f329-4d85-b0d4-17df7578f93e
  20th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f405c824-c639-41e7-9629-f97cf544f19c.json.