---
title: "Service Management Software, Maintenance and Support - Annual support for Marval Service Management (MSM) and licences 2022 (CCS G-Cloud 12)"
ocid: "ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HM LAND REGISTRY"
published: "2022-04-19"
---

# Service Management Software, Maintenance and Support - Annual support for Marval Service Management (MSM) and licences 2022 (CCS G-Cloud 12)

Buyer: HM LAND REGISTRY  
Current stage: Award  
OCID: ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7.json)

## Summary

The procurement process involves HM Land Registry procuring service management software, maintenance, and support, specifically for the annual support of Marval Service Management and associated licences under the CCS G-Cloud 12 framework. The contract, valued at £205,000, was awarded on 4th April 2022, with the contract period running from 17th April 2022 to 16th April 2023. Delivery addresses are located in England and Wales, and the procurement method used was selective, signalling a structured process for engaging potential suppliers.

This tender presents significant opportunities for businesses specialising in software management solutions and IT support services. Companies that develop, maintain, or provide licences for service management software would be particularly well-suited to compete. This tender, described as not suitable for small or medium-sized enterprises or voluntary, community, and social enterprises, indicates a need for larger firms with substantial capabilities to meet the requirements of HM Land Registry.

## Notice

Service Management Software, Maintenance and Support - Annual support for Marval Service Management (MSM) and licences 2022 (CCS G-Cloud 12)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6197f83b-4de5-489c-aad9-f426a2c89928 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | 21 Mar 2022 |
| Future notice date | Not specified |
| Award date | 3 Apr 2022 |
| Contract period | 16 Apr 2022 - 16 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £205,000 |
| Lots value | Not specified |
| Awards value | £205,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM LAND REGISTRY |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL5 9BY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Honicknowle |
| Westminster constituency | Plymouth Moor View |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MARVAL SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Apr 2022 at 11:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6197f83b-4de5-489c-aad9-f426a2c89928

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6197f83b-4de5-489c-aad9-f426a2c89928
  19th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f4120eab-8f8c-46c2-b072-228d0a8385d7.json.