---
title: "Water Retail Services"
ocid: "ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Police, Fire & Crime Commissioner for Staffordshire"
published: "2026-09-01"
---

# Water Retail Services

Buyer: Police, Fire & Crime Commissioner for Staffordshire  
Current stage: Award  
OCID: ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e

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## Summary

The Police, Fire & Crime Commissioner for Staffordshire procured water retail services for its operations. The requirement covers managing the wholesaler account, billing, water usage and related customer services. It is a service contract, classified under CPV 65100000 for water distribution and related services. Delivery is associated with Staffordshire Police HQ in Stafford, with the stated service coverage extending across the United Kingdom and also including the Channel Islands, Isle of Man, British Overseas Territories, Europe and the rest of the world. This opportunity is therefore relevant to established water retailers able to manage public-sector water accounts and provide billing, usage management and associated support across a broad operational footprint.

This completed procurement was a selective call-off from a framework agreement. The tender deadline was 30 September 2026 at 09:22. The contract was awarded to Water Plus Limited on 1 September 2026, with an awarded value of £0 GBP. The contract period runs from 1 October 2026 to 30 September 2029. The procurement was evaluated as a services requirement through the framework call-off process. Water Plus Limited is the active awarded supplier. The published outcome identifies a single award and no division into lots. The opportunity was assessed as unsuitable for small and medium-sized enterprises and for voluntary, community or social enterprises.

For suppliers reviewing future demand from this buyer, the procurement demonstrates a requirement for a large, established water retailer rather than an SME or voluntary-sector provider. A credible competitor would need to manage wholesaler relationships, account administration, billing, water consumption data and customer-facing services as an integrated operation. The broad stated coverage means suppliers should be able to support sites and service arrangements across the United Kingdom and potentially other listed territories. Experience of public-sector account management, dependable billing processes, accurate usage reporting and coordinated service delivery would strengthen a future proposition. The framework call-off route also indicates that access to an appropriate framework and the ability to compete within its rules would be commercially important.

## Notice

Water Retailer manages wholesaler account, billing, usage, and services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f86f5fea-d733-4b06-8c43-f5e06cae6af8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Sep 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Police, Fire & Crime Commissioner for Staffordshire |
| Locality | STAFFORD |
| Postcode area | Stoke-on-Trent |
| Postcode | ST18 0YY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Milwich |
| Westminster constituency | Stone, Great Wyrley and Penkridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Water Plus Limited |

## CPV Codes

### Divisions

- 65 - Public utilities

### Codes

- 65100000 - Water distribution and related services

## Release History

- 1 Sep 2026 at 10:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f86f5fea-d733-4b06-8c43-f5e06cae6af8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f86f5fea-d733-4b06-8c43-f5e06cae6af8
  1st September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://staffordshire-pfcc.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f4203796-1e73-4b41-b6a9-7d9f24b40a0e.json.