---
title: "Epic System Production Hosting Infrastructure"
ocid: "ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST"
published: "2024-12-13"
---

# Epic System Production Hosting Infrastructure

Buyer: EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f.json)

## Summary

East Suffolk and North Essex NHS Foundation Trust (ESNEFT) has awarded a contract for the Epic System Production Hosting Infrastructure. This project falls under the "Computer-related professional services" category and is vital for deploying a new Electronic Patient Record (EPR) system, which aims to improve patient care and operational efficiency. The contract was awarded to Phoenix Software Limited on 28th November 2024, with the contract period running from 18th November 2024 to 16th November 2029. The procurement method used was a selective call-off from a framework agreement, and the total contract value is £2,031,584.12. ESNEFT is located in Colchester, UK, and the delivery addresses are within postal code CO4 5JL.

This tender represents a significant business opportunity, particularly for companies specialising in IT infrastructure, healthcare technology, and professional services. The extensive contract duration of five years offers a stable and long-term business engagement. Companies with a robust capability in delivering comprehensive IT solutions within the healthcare sector would be well-suited to compete for similar future tenders. The partnership with Phoenix Software Limited illustrates the potential for growth and market positioning for SMEs capable of meeting the specific needs of large healthcare organisations like ESNEFT.

## Notice

East Suffolk and North Essex NHS Foundation Trust (ESNEFT) is preparing to deploy a new Electronic Patient Record (EPR) system from Epic, with the expected go-live date set for October 2025. This system is pivotal for improving patient care, operational efficiency, and data management across the trust

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc017a99-b135-413a-97a9-0c3ee82e3bb2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2024 |
| Submission deadline | 15 Nov 2024 |
| Future notice date | Not specified |
| Award date | 28 Nov 2024 |
| Contract period | 18 Nov 2024 - 16 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,031,584 |
| Lots value | Not specified |
| Awards value | £2,031,584 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST |
| Locality | COLCHESTER |
| Post town | Colchester |
| Postcode | CO4 5JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Mile End |
| Westminster constituency | Colchester |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72590000 - Computer-related professional services

## Release History

- 13 Dec 2024 at 15:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc017a99-b135-413a-97a9-0c3ee82e3bb2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc017a99-b135-413a-97a9-0c3ee82e3bb2
  13th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f42d84be-2e8d-4731-8806-fc46d10e0c5f.json.