---
title: "Business Telephony Requirement for South Staffordshire Council"
ocid: "ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2023-11-09"
---

# Business Telephony Requirement for South Staffordshire Council

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136.json)

## Summary

The Staffordshire County Council has completed the award process for the Business Telephony Requirement project. The contract is worth £190,000 and involves the provision of a Cloud-based Contact Centre Telephony system for the council located in the West Midlands region of the United Kingdom. The procurement method used was selective, with the contract period starting on November 27, 2023, and ending on November 26, 2027.

This tender presents opportunities for businesses specializing in information technology services, particularly those experienced in providing cloud-based solutions. Small and medium-sized enterprises (SMEs) are well-suited to compete as the tender is marked as suitable for SMEs. Businesses interested in growing their services in the West Midlands region should consider participating in this procurement opportunity.

## Notice

The provision of a Cloud based Contact Centre Telephony system for South Staffordshire District Council The solution requires an appropriate supplier who can provide South Staffordshire District Council a cloud based solution to allow customers of the District of South Staffordshire to ring and be directed to an appropriate Customer Services member of team who can deal with their requirements. Call off made from Crown Commercial Services G Cloud 13 Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Nov 2023 |
| Submission deadline | 2 Oct 2023 |
| Future notice date | Not specified |
| Award date | 9 Nov 2023 |
| Contract period | 27 Nov 2023 - 26 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £190,000 |
| Lots value | Not specified |
| Awards value | £190,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 9 Nov 2023 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/526ba6d2-7aa2-413b-80a9-f5f3b1658c6c
  9th November 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f441838a-af0d-4127-a1f8-f3ce95994136.json.