---
title: "394_19 Electronic Homecare Monitoring and Scheduling Solutions"
ocid: "ocds-b5fd17-f450f5ff-ed76-414f-9ba4-eafd7588a6fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f450f5ff-ed76-414f-9ba4-eafd7588a6fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f450f5ff-ed76-414f-9ba4-eafd7588a6fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f450f5ff-ed76-414f-9ba4-eafd7588a6fb.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ESPO"
published: "2019-07-30"
---

# 394_19 Electronic Homecare Monitoring and Scheduling Solutions

Buyer: ESPO  
Current stage: Tender  
OCID: ocds-b5fd17-f450f5ff-ed76-414f-9ba4-eafd7588a6fb

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## Summary

The procurement process, initiated by the Eastern Shires Purchasing Organisation (ESPO), concerns the establishment of a multi-supplier Framework Agreement for Electronic Homecare Monitoring and Scheduling Solutions. This procurement is categorized under "Software package and information systems" and has an estimated total value of £24 million. The tender period ends on 9 August 2019, with the contract scheduled to commence on 9 September 2019 and potentially extend for an additional two years. The purchasing is aimed at public bodies, including local authorities, NHS entities, and educational establishments throughout the UK.

This tender presents significant growth opportunities for businesses specialising in software development, particularly those focusing on home care monitoring and scheduling technologies. Companies that can offer both standalone and integrated solutions, with various hosting options tailored to the needs of the home care sector, are encouraged to participate. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-positioned to compete for this contract, provided they demonstrate innovative approaches to meet the requirements outlined in the tender.

## Notice

Closing Date has been amended. ESPO is seeking to establish a multi supplier Framework Agreement for the supply of systems to facilitate the monitoring and/or scheduling by local authorities and other service commissioners and service providers of home care (domiciliary care) services. The requirement is for both stand alone and integrated systems, with various hosting options and technologies. Systems must be tailored to the needs of the home care sector. Lot 1: Electronic Homecare Monitoring Solutions - This lot covers systems that enable the customer to monitor whether its own and/or external care workers have visited a service user to provide care, at what times and for how long. Lot 2: Scheduling Solutions - This lot covers systems that assist customers in scheduling care workers efficiently depending on variables such as, consistency, service user requirements/preferences, care worker availability and routing. Lot 3: Integrated Electronic Homecare Monitoring and Scheduling Solutions - This lot will be used by customers who require a comprehensive system that combines the functionalities offered by both Lots 1 and 2. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement, The Framework Agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As a Central Purchasing Body as defined by the EU Procurement Directive 2014/24/EU, the Framework Agreement is open for use by Public Bodies (defined at https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire and Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament. Details of the classification of end user establishments and geographical areas are available at: http://www.espo.org/About-us-%281%29/FAQs/Legal To tender: (a) go to www.eastmidstenders.org (b) register; (c) search for tender opportunity '394_19'; (d) express an interest; (e) download the tender from the website. Please note: the AMENDED closing date and time for submission of tenders is 12:00 midday, 09/08/2019 Additional information: ESPO has established a commercial trading company, ESPO Trading Ltd, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful supplier may be asked to enter into an additional separate Framework Agreement (the Second Framework) with ESPO Trading Ltd on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any second Framework Agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation. ESPO Trading Ltd may enter into the second Framework Agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. To tender: (a) go to www.eastmidstenders.org (b) register; (c) search for tender opportunity '394_19'; (d) express an interest; (e) download the tender from the website. Please note: the closing date and time for submission of tenders is 12:00 midday, 31/07/2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f932a3c-e6fb-443b-af2a-499759d4f75a |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2019 |
| Submission deadline | 9 Aug 2019 |
| Future notice date | 20 Jun 2019 |
| Award date | Not specified |
| Contract period | 8 Sep 2019 - 8 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £24,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ESPO |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1ES |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Enderby |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Jul 2019 at 09:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3f932a3c-e6fb-443b-af2a-499759d4f75a
- 20 Jun 2019 at 08:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/295f937b-74e4-4d09-879f-15b4f32cc5d7
- 20 Jun 2019 at 08:15 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/068ea7ad-a31f-4408-9c21-f2003cf6f95d
- 14 Sep 2018 at 09:18 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/cd4d565c-a7d1-4b6d-ad8b-10448495b5d7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f932a3c-e6fb-443b-af2a-499759d4f75a
  30th July 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/295f937b-74e4-4d09-879f-15b4f32cc5d7
  20th June 2019 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/068ea7ad-a31f-4408-9c21-f2003cf6f95d
  20th June 2019 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/cd4d565c-a7d1-4b6d-ad8b-10448495b5d7
  14th September 2018 - Future opportunity notice on Contracts Finder
- http://www.eastmidstenders.org
  East Mids Tenders

## Notice URLs

- http://www.espo.org/
- http://www.espo.org/About-us-%281%29/FAQs/Legal
- https://www.espo.org/ESPO/media/Documents/FAQs/ESPO-s_powers_to_trade__website_-2016-12-22.pdf

## Provenance

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