---
title: "Website Support, Maintenance and Development for Bath and North East Somerset Council Heritage Services."
ocid: "ocds-b5fd17-f451e33a-fc1b-4058-97a4-a22c7562f870"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f451e33a-fc1b-4058-97a4-a22c7562f870"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f451e33a-fc1b-4058-97a4-a22c7562f870.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f451e33a-fc1b-4058-97a4-a22c7562f870.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BATH AND NORTH EAST SOMERSET COUNCIL"
published: "2019-05-17"
---

# Website Support, Maintenance and Development for Bath and North East Somerset Council Heritage Services.

Buyer: BATH AND NORTH EAST SOMERSET COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-f451e33a-fc1b-4058-97a4-a22c7562f870

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## Summary

The Bath and North East Somerset Council is seeking bids for the contract titled "Website Support, Maintenance and Development for Bath and North East Somerset Council Heritage Services." This procurement falls under the IT services industry category and is located in the South West of England. The open procurement method is being employed, and the tender period ends on 4th June 2019. The contract, valued at £51,600, will commence on 1st August 2019 and run until 2nd August 2021. Interested suppliers should be prepared to provide comprehensive website support, maintenance, and development services for the Council's suite of eight websites.

This tender presents significant opportunities for web development companies, particularly those with expertise in Drupal and a strong understanding of website maintenance and design enhancement. Businesses that can offer creative and strategic inputs for improving web presence, as well as provide ongoing support and security updates, would be well-suited to compete for this contract. The successful supplier will play a crucial role in enhancing the online engagement of heritage services, attracting a diverse audience, and contributing to revenue generation for the council.

## Notice

Bath and North East Council Heritage Services require a Contract for the delivery of website development and support and maintenance services for its suite of 8 websites. The contract covers three services: * Support of 8 websites (incl. hotline support, 24 hour emergency support if websites go down) * Maintenance of 8 websites (incl. ensuring all websites have the latest security updates, version updates and corrections) * Design and development upgrades for 8 website (incl. informing the team on the latest developments in website design SEO and conversion rate optimisation) Heritage Services Marketing Team is looking to work closely with a creative and strategic web development company proficient in the support, maintenance and development of Drupal websites. This contract will be key in reinforcing our web presence through improvement and maintenance of the suite of 8 websites crucial for attracting visitors and generating revenue for Bath and North East Somerset Council. This will include a continued focus on ensuring the design and development of the sites deliver a modern, and attractive interface capable of showcasing the range of sites numerous products, services and events; hosting rich media content engaging with a diverse range of audiences from visitors to Bath to ambitious business leaders and those looking to research their family history. The suite of websites are predominantly CMS manageable, but we would expect to work with the developers on SEO and related content strategies. For website maintenance, the successful service provider will be required to provide on-going support through regular meetings (phone/online/face to face) to work through 'snagging' lists, manage fixes, undertake minor updates and ensure the effective day to day operation of the site. In addition to this because a large number of visitors to our websites are international we will require access to a 24 hour emergency support in case our websites go down, to get them back up and running in a timely manner.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6f722c66-fd15-427d-8cd0-3cafb2b33062 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2019 |
| Submission deadline | 4 Jun 2019 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2019 - 2 Aug 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £51,600 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BATH AND NORTH EAST SOMERSET COUNCIL |
| Locality | BATH |
| Post town | Bath |
| Postcode | BA1 5AW |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | Bath and North East Somerset |
| Electoral ward | Kingsmead |
| Westminster constituency | Bath |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 May 2019 at 10:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6f722c66-fd15-427d-8cd0-3cafb2b33062

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6f722c66-fd15-427d-8cd0-3cafb2b33062
  17th May 2019 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=400c7d8d-f176-e911-80f7-005056b64545
  Advert

## Notice URLs

- http://www.bathnes.gov.uk

## Provenance

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