---
title: "(DWP) Shared Channels Experience Care Choices Contract"
ocid: "ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-11-17"
---

# (DWP) Shared Channels Experience Care Choices Contract

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614.json)

## Summary

The Department for Work and Pensions has awarded the contract for the provision of Augmented Resources to support the DWP Shared Channels Experience Team - Care Choices Contract. The procurement method used was selective, with a call-off from a framework agreement. The contract value amounts to £1,297,095 GBP, with a minimum value of £1,037,676 GBP. The contract period is from 28th November 2022 to 23rd June 2023. The procurement stage is at the award phase, and the contract was awarded to Accenture (UK) Ltd. The location for delivery is in the North East of the United Kingdom in the services industry category.

This tender presents growth opportunities for businesses, particularly those in the information technology services sector. Small and medium-sized enterprises (SMEs) are deemed suitable for this contract. Businesses interested in providing technology services to support the Department for Work and Pensions' Shared Channels Experience Team should consider competing for this contract. The award notice was published on 17th November 2022, marking the beginning of the contract implementation phase, offering a potential avenue for business expansion and collaboration.

## Notice

Provision of Augmented Resources to support the DWP Shared Channels Experience Team - Care Choices Contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e54d2b2e-30a1-4292-bbed-4a5b7ee12ef0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Nov 2022 |
| Submission deadline | 13 Oct 2022 |
| Future notice date | Not specified |
| Award date | 15 Nov 2022 |
| Contract period | 28 Nov 2022 - 23 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,297,095 |
| Lots value | Not specified |
| Awards value | £1,037,676 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 17 Nov 2022 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e54d2b2e-30a1-4292-bbed-4a5b7ee12ef0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e54d2b2e-30a1-4292-bbed-4a5b7ee12ef0
  17th November 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e967bf0f-9604-4c39-9fb8-abc1b9c00e6d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f4970270-ea9a-46bf-a0e8-ee1e03418614.json.