---
title: "SAP Support Services Renewal 2025"
ocid: "ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-10-11"
---

# SAP Support Services Renewal 2025

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805)  
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## Summary

The Financial Ombudsman Service is seeking a supplier for the renewal of SAP Support Services for the year 2025. This procurement is categorised under software package and information systems, specifically focusing on software support services. The location for the delivery is London, UK. The procurement is currently at the tender stage, with published dates indicating the process commenced on 11th October 2024 and will close on 22nd October 2024 at 12:00 PM. The contract period is set to begin on 1st January 2025 and run until 31st December 2025. The method being used is a limited procurement with a competitive quotation approach, as the value is below the threshold.

This tender represents a prime opportunity for small and medium-sized enterprises (SMEs) specialising in software support services to enhance their business portfolio. Companies that have expertise in SAP data services and are capable of delivering robust support solutions will find this tender particularly advantageous. Participating in this tender could stimulate business growth by establishing a relationship with a high-profile public sector organisation like the Financial Ombudsman Service, potentially leading to further opportunities within the public sector market.

## Notice

We are looking for a supplier who can provide us with a support contract for our current SAP data services software. We would like to contract for 1 year and this is a price only competition. All of the documents can be found in our e-procurement portal Jaggaer http://procurement.financial-ombudsman.org.uk Additional information: Suppliers who wish to tender for this opportunity are invited to register on our e-procurement portal. The tender reference for this requirement is TEN_943 Link1: (URL) http://procurement.financial-ombudsman.org.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/952d4d1c-43c2-495f-9cd1-d740fb78935a |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2024 |
| Submission deadline | 22 Oct 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Jan 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72261000 - Software support services

## Release History

- 11 Oct 2024 at 15:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/952d4d1c-43c2-495f-9cd1-d740fb78935a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/952d4d1c-43c2-495f-9cd1-d740fb78935a
  11th October 2024 - Opportunity notice on Contracts Finder
- http://procurement.financial-ombudsman.org.uk
  Our e-Procurement portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f4d444d1-4f4c-423c-b190-d566b0c3f805.json.