--- title: "BPO Transformation Services" ocid: "ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203.json" source: "Contracts Finder" current_stage: "Planning" buyer: "SHARED SERVICES CONNECTED LTD" published: "2024-09-03" --- # BPO Transformation Services Buyer: SHARED SERVICES CONNECTED LTD Current stage: Planning OCID: ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203.json) ## Summary SHARED SERVICES CONNECTED LTD (SSCL) is currently in the planning stage for a public procurement process titled "BPO Transformation Services." This initiative is focused on the Portfolio Management Services industry and is intended for delivery within England, United Kingdom. Key dates include an engagement end date of 10th September 2024. The planning documents, which include technical specifications and an early engagement notice, were recently updated as of 3rd September 2024. This procurement activity seeks innovative suppliers to support government business process outsourcing (BPO) transformation programmes, aligning with public policy standards. This tender presents significant opportunities for business growth, especially for small and medium-sized enterprises (SMEs), voluntary, community and social enterprises (VCSEs), startups, new businesses, and academic institutions. SSCL is particularly interested in collaborations that offer innovative service analytics, data and insight, continuous improvement, consultancy, and relationship management among other specialised areas. By partnering in this transformative project, businesses can contribute to and benefit from SSCL's extensive expertise in the public sector, fostering innovation and ultimately enhancing service delivery for the UK Government. This procurement process emphasises the importance of social value and aims to involve a diverse range of partners capable of driving meaningful change. ## Notice Seeking the next generation of innovators - Sopra Steria and SSCL invite innovative transformational change suppliers to join its supply chain for Government Business Process Outsourcing (BPO) transformation programmes and projects. Shared Services Connected Limited (SSCL) wishes to expand its network of potential strategic partners, to help enhance and transform our established UK Government Business Process capabilities, both for the benefit of existing customers and for forthcoming opportunities, including the UK Government's Synergy Programme . SSCL is fully committed to the Social Value Act 2012 and Public Policy Note 06/20. As such, we are particularly interested in responses from new businesses , entrepreneurs, start-ups, small and medium-sized enterprises (SMEs), voluntary, community and social enterprises (VCSEs), academia and mutuals who may be able to bring value, innovation and market leading technologies to SSCL's future service offerings. By collaborating with SSCL you will be at the pinnacle of change, working to support the UK Government to deliver vital services to its communities and the public. You will be part of an exciting opportunity, working with renowned BPO expertise, extensive public sector experience and within a culture driven by our ethics and ambition to make a positive difference. SSCL are seeking early engagement dialogue with prospective partners with established best in class capabilities in the following areas: * Innovative Service Analytics * Data and Insight * Continuous Improvement * Gainshare Enablement * Consultancy and Enablement * Innovation and Change * Joint Governance * Relationship Management * Functional Specialism Please refer to the attachment to find more information on the above services as well as the process to register your interests. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8efb9597-58c2-48c0-99c4-884c0ad5e29b | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Sep 2024 | | Submission deadline | Not specified | | Future notice date | 10 Sep 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SHARED SERVICES CONNECTED LTD | | Locality | HEMEL HEMPSTEAD | | Post town | Hemel Hempstead | | Postcode | HP2 7AH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH27 South West Hertfordshire | | Local authority | Dacorum | | Electoral ward | Adeyfield East | | Westminster constituency | Hemel Hempstead | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66140000 - Portfolio management services - 71620000 - Analysis services - 72212461 - Analytical or scientific software development services - 72221000 - Business analysis consultancy services - 79410000 - Business and management consultancy services ## Release History - 3 Sep 2024 at 08:34 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/8efb9597-58c2-48c0-99c4-884c0ad5e29b - 27 Aug 2024 at 16:18 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/8efb9597-58c2-48c0-99c4-884c0ad5e29b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8efb9597-58c2-48c0-99c4-884c0ad5e29b 3rd September 2024 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/73c1014e-7cad-4e32-8cbc-26a0ec88cce9 Description of the services required. ## Notice URLs - https://sscl.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f4dab386-3c52-40aa-becc-568bb2471203.json.