---
title: "Provision of Remedy Support"
ocid: "ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2018-05-30"
---

# Provision of Remedy Support

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3.json)

## Summary

The Crown Commercial Service is conducting a tender for the "Provision of Remedy Support" in the software and information systems industry. The process is currently at the award stage, having been completed on 17th May 2018, with the resultant contract commencing on 30th May 2018 and extending until 1st April 2020. The contract value is set at £82,281, and the delivery addresses include various locations across the United Kingdom and overseas territories. The procurement method used is selective, via a call-off from a framework agreement, with the tender period having closed on 23rd April 2018.

This awarded tender presents significant opportunities for small and medium-sized enterprises (SMEs) that are capable of providing software solutions and support services. Businesses with expertise in information systems, particularly those familiar with the CCIT category, would be well-suited to engage with future tenders in this domain. Participation in this sector may not only enhance their portfolio but also improve their visibility to public sector clients, contributing to their overall growth strategy.

## Notice

Please see attached zip file containing the RCA 128453 and associated attachments for the CCIT category team. Please confirm receipt and advise if this is sufficient information for you to proceed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96212313-9dc3-4c7c-bb47-460c204a215b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2018 |
| Submission deadline | 23 Apr 2018 |
| Future notice date | Not specified |
| Award date | 16 May 2018 |
| Contract period | 29 May 2018 - 1 Apr 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £82,281 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 May 2018 at 11:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96212313-9dc3-4c7c-bb47-460c204a215b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96212313-9dc3-4c7c-bb47-460c204a215b
  30th May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/94ad97f4-eee3-496d-abdd-c0ae78190651
  Award Letter
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/42e9babc-7261-4797-b346-15c931dcc960
  Order Form

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5044078-bca9-4028-9b75-699d15fefef3.json.