---
title: "Out of Hours Services"
ocid: "ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STROUD DISTRICT COUNCIL"
published: "2022-04-13"
---

# Out of Hours Services

Buyer: STROUD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e.json)

## Summary

Stroud District Council is conducting a completed procurement process for "Out of Hours Services", classified under telephone-answering services. The procurement method utilised was selective, involving a call-off from a framework agreement, with a total value of £100,000. The contract commenced on 1st March 2022 and will run until 28th February 2026. This project was located in the South West region of the United Kingdom, with the tender period officially closing on 1st February 2022 and the award date recorded as 1st March 2022.

This tender presents significant opportunities for businesses in the service sector, particularly those specialising in telephone-answering services. Small and medium-sized enterprises (SMEs) are encouraged to compete, given that they meet the criteria for suitability. With a focus on out-of-hours service provision, firms that can demonstrate flexibility and efficiency in managing high-volume call handling would be especially well-suited to engage in this opportunity and potentially grow their service offerings in the public sector.

## Notice

Contract Award notice only - procured via a framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2f786b21-87d6-47f2-b6b2-12edccc1b5ae |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2022 |
| Submission deadline | 1 Feb 2022 |
| Future notice date | Not specified |
| Award date | 1 Mar 2022 |
| Contract period | 1 Mar 2022 - 28 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £100,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STROUD DISTRICT COUNCIL |
| Locality | STROUD |
| Post town | Gloucester |
| Postcode | GL5 4UD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK73 Gloucestershire CC |
| Local authority | Stroud |
| Electoral ward | Cainscross |
| Westminster constituency | Stroud |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ORBIS PROTECT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79510000 - Telephone-answering services

## Release History

- 13 Apr 2022 at 10:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2f786b21-87d6-47f2-b6b2-12edccc1b5ae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2f786b21-87d6-47f2-b6b2-12edccc1b5ae
  13th April 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f53e11b0-258c-42c8-b394-29f34ebdee0e.json.