---
title: "WBS CRM System Refresh"
ocid: "ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE UNIVERSITY OF WARWICK"
published: "2018-03-08"
---

# WBS CRM System Refresh

Buyer: THE UNIVERSITY OF WARWICK  
Current stage: Tender  
OCID: ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e

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## Summary

The University of Warwick is conducting a tender for the "WBS CRM System Refresh", which aims to acquire an integrated application and customer relationship management (CRM) system for the MBA programme recruitment and enquiry management. This procurement falls within the goods category and is classified under customer relationship management software (CPV code: 48445000). The tender period is active, with submissions due by 29 March 2018, and the contract period expected to commence on 1 August 2018 and last until 31 July 2021. The procurement method used is an open procedure, allowing for competitive bidding.

This tender presents a valuable opportunity for businesses specialising in software development and CRM solutions, particularly small and medium enterprises (SMEs). Companies with experience in delivering integrated applications tailored for academic institutions or similar environments would be particularly well-suited to participate in this procurement process. Engaging with this tender could enhance business visibility and growth potential in the education sector, especially for those that can demonstrate innovative approaches to improving student recruitment and management functions.

## Notice

The University of Warwick Business School has a requirement to purchase an integrated application and customer relationship management system (CRM) to support the recruitment and enquiry management functions for the School's MBA (Masters in Business Administration) portfolio of programmes, through the recruitment process to enrolment. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Additional information: Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Mar 2018 |
| Submission deadline | 29 Mar 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2018 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF WARWICK |
| Locality | WEST MIDLANDS |
| Post town | Coventry |
| Postcode | CV4 7AL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wainbody |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 8 Mar 2018 at 17:25 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24
- 2 Mar 2018 at 15:26 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24
- 1 Mar 2018 at 09:56 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24
- 1 Mar 2018 at 09:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d0c2a4b1-8a3c-4681-824a-c39acb23ec24
  8th March 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/universityofwarwick/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://in-tendhost.co.uk/universityofwarwick
- https://in-tendhost.co.uk/universityofwarwick

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-f5500b3b-85ea-42ec-aa3a-c15f9964f11e.json.
