---
title: "P0979 - Technology enabled care (TEC) consultative support service specification - AWARD"
ocid: "ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2023-01-11"
---

# P0979 - Technology enabled care (TEC) consultative support service specification - AWARD

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-f558cea1-ec39-4388-b243-e01eceed6151

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## Summary

The Birmingham City Council has awarded a contract for the provision of a Technology Enabled Care consultative support service. The Council aims to enhance independence and dignity through the adoption of technology-enabled care, reducing isolation, and supporting unpaid carers and families. This contract involves consultative support, citizen engagement, service roadmap development, and culture change planning. The procurement method was an open procedure with a tender period ending on 24th October 2022 and a contract duration from 5th December 2022 to 4th December 2023.

This tender presents an opportunity for businesses involved in development consultancy services, research and development consultancy services, and research consultancy services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are suitable for this procurement. Businesses interested in citizen-centric service design, technology integration in social care, benefits realization modelling, and cultural change programme delivery are well-suited to compete in this tender.

## Notice

Birmingham City Council (the Council) believes that the wider adoption and provision of technology enabled care supports its vision of: o Enhancing independence and dignity by enabling citizens to exercise greater control over their daily lives, live at home and be less dependent upon other people. o Reducing isolation by connecting citizens to their social networks and to opportunities in their communities. o Supporting unpaid carers and families by providing reassurance remotely, respite, easy means of communication and reducing demands on their capacity. The Council requires a consultative innovative partner to work alongside an existing small Technology Enabled Care (TEC) team within Adult Social Care to provide resource, support and additional capacity, whilst adding value in the development of a transformed TEC service as follows (this is not an exhaustive list): o To work with our experts by experience and key stakeholders, including social care practitioners, in a co-productive approach at every stage of the develop, review, and transform stages of a TEC service and ensuring partner engagement throughout the process o To consult with citizens on proposed plans for a transformed TEC service, including analysis of and reports on consultation responses o To develop a roadmap for commissioning a transformed TEC service whilst supporting the refresh of the equipment and technology commissioning strategy o To define the scope of a transformed TEC service - in respect of citizen cohorts and partner organisations o To design a service operating and delivery model that delivers against the outcomes of TEC strategy and the design principles and critical success factors identified in the TEC business case - these principles are citizen-centric - and that interfaces with and complements social care delivery and practice, makes best use of existing and emerging technologies and realises the potential for TEC to be an enabler of early intervention and prevention through deployment and data aggregation across the Council o To undertake an options appraisal of in-house, external and hybrid provider models o To develop and part delivery of a communication and culture change programme in advance of the mobilisation commencing for the new service so that citizens and our workforce are ready to make best use of the new TEC service. Noting that both programmes need to be easily transferable for consistency into the mobilisation and service delivery phase o To plan for the transition of existing TEC/telecare, ensuring fit with the longer-term model including consideration of the implications of the digital switchover for both the existing and new service o To develop an approach for the Council to work with the independent care provider market to enable the use of TEC within the Council's commissioned packages of care o To design a robust benefits realisation model o To develop a final service spec...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0f010c8-7931-4bae-9edc-c27744ba1113 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jan 2023 |
| Submission deadline | 24 Oct 2022 |
| Future notice date | Not specified |
| Award date | 23 Nov 2022 |
| Contract period | 5 Dec 2022 - 4 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £250,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B4 7WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RETHINK PARTNERS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73200000 - Research and development consultancy services
- 73210000 - Research consultancy services
- 73220000 - Development consultancy services

## Release History

- 11 Jan 2023 at 23:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e0f010c8-7931-4bae-9edc-c27744ba1113

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e0f010c8-7931-4bae-9edc-c27744ba1113
  11th January 2023 - Awarded contract notice on Contracts Finder

## Provenance

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